CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

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Winning Strategies for the Evolving Legal Marketplace by BlackBerry October 05, 2009 - (Free Research) Law firms have had to develop new strategies to compete and win in a legal market that contains greater uncertainty than any that has come before it. This paper will briefly outline strategies for success in the evolving legal marketplace. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies July 20, 2009 - (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Future of Information-Centric Security by Palisade Systems, Inc. August 28, 2009 - (Free Research) Security managers often struggle to articulate to business managers why enterprise data protection is paramount, how breaches happen and why fundamental business processes must be changed to mitigate the threat. View this videocast to learn how to incorporate best practices into your DLP strategy. (VIDEO) VIEW ABSTRACT | GO TO

Webcast: Winning Strategies for the Evolving Legal Marketplace by BlackBerry October 05, 2009 - (Free Research) In this webinar, you'll learn about the rapidly changing state of law firms, how law firms must pay closer heed to business management issues to remain competitive. You'll hear the voice of the client and what law firms must do to succeed in the face of change. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Assess Your Enterprise Agility by SAP America Inc November 12, 2007 - (Free Research) Forrester reports that CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

SEC Exam Survival Guide: Prepare in 12 Steps by Advent Software, Inc August 2008 - (Free Research) This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm. (WHITE PAPER) GO TO WHITE PAPER

2009 Top 10 in Investment Management by Actuate September 2009 - (Free Research) The investment management business in 2009 will be dominated by the ramifications of the events of 2008. In this report, TowerGroup has compiled a list of the top 10 business drivers and the resulting major strategic responses and technology initiatives. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc January 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AdminStudio and Workflow Manager Save Tauw Engineering Time, Effort and Budget by Flexera Software August 2009 - (Free Research) Implementing AdminStudio and Workflow Manager alongside Microsoft System Center Configuration Manager and App-V deployments, a Dutch engineering firm shares their story. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

2009 and Beyond: Managing Security and the New Compliance Landscape by IBM September 2009 - (Free Research) Learn how to successfully safeguard your enterprise and manage the burden of compliance with Kristin Lovejoy, Director, IBM Corporate Security Strategy and Scott Crawford of analyst firm EMA. This webcast discusses how to protect company data and meet compliance needs on a restricted budget. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Leveraging the Talent Supply Chain for a Competitive Advantage by SAP America Inc January 2007 - (Free Research) This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC White Paper - Online PC Backup: Key Criteria in Selecting an Enterprise Solution by Iron Mountain Digital December 2008 - (Free Research) This paper looks at the need for laptop and desktop data protection and, based upon recent IDC research, the key requirements firms should consider in evaluating enterprise-level online PC backup solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Event Monitoring for IBM System i/i-series/AS400 Systems by SecureWorks November 2009 - (Free Research) The purpose of this whitepaper is to describe best practices for securing IBM System i/i-Series/AS400 systems and detail the AS400 monitoring service provided by SecureWorks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Acid Test for the On-Demand Data Center: A CIO's Evaluation and Selection Guide by NetSuite July 2009 - (Free Research) This paper sets out a framework for evaluating a data center. It considers the special factors that apply to an on-demand infrastructure, many of which go well beyond the standards applicable to the average enterprise data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Threat Control and Containment: A Proactive Approach Can Lead to More Network Security Plus Peace of Mind by CDW Corporation March 2009 - (Free Research) Taking a proactive approach to mobile security can help you stay ahead of the curve and protect the organization. Read this paper to learn best practices for mobile security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts by Global Knowledge October 2008 - (Free Research) This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing Compliance Initiatives with Center for Internet Security Benchmarks by Tripwire, Inc. January 2009 - (Free Research) This whitepaper details the background you need to build an effective compliance program by understanding benchmarks, the basic building blocks of compliance initiatives. You'll learn about the benchmarks specified by the Center for Internet Security (CIS), which are often used as a starting point for creating a compliance initiative. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Laying the IT Security Foundation by Lumension April 2009 - (Free Research) Learn how in today's evolving threat landscape you need to lay the proper IT security foundation that proactively addresses the root cause of attacks such as Conficker. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft June 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time by Quantum Corporation April 2009 - (Free Research) Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum's DXi™5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc January 2009 - (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them. (WHITE PAPER) GO TO WHITE PAPER

Business Intelligence for Process Industries: Actionable Insights for Business Decision Makers by SAP America Inc January 2009 - (Free Research) Firms in Process Industries have made significant investments in information technology to increase the efficiency of their operations and supply chains. By integrating real-time decision making with mission-critical business processes, smart businesses can set a path for industry leadership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities by Microsoft April 2008 - (Free Research) Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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