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Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
IT Innovation without Breaking the Bank by Centennial-Software
July 2008 - (Free Research) IT is challenged to meet rising business expectations while managing increasing infrastructure complexity at the lowest cost possible, and generic IT processes are no longer effective.
Measuring the True Business Benefits of Web Collaboration by CA Technologies.
September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.
Analyze Your IT Infrastructure Now! by Centennial-Software
June 2008 - (Free Research) Organizations are faced with regulatory, compliance and cost pressures that impact IT departments immensely. Evaluate your organization now to see how you can improve IT to deliver more value!
IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
6 Ways to Justify Prices and Rein in Costs with Enterprise Software by Epicor Software Corporation
May 2012 - (Free Research) <p>Read this white paper to learn how medical manufacturers are using enterprise resource planning (ERP) software to reduce the costs of their operations as well as justify current prices to insurers based on success rates and patient value.</p>
Comprehensive Data Protection and Disaster Recovery by Dell | EqualLogic
November 2008 - (Free Research) With the growth of virtual server deployments come new challenges to effectively protect virtualized data sets. Traditional backup and recovery methods become less effective as the virtual infrastructure scales, creating the need for more scalable…
Network Faxing With Open Text Network Servers by OpenText
October 2009 - (Free Research) <p>This resource highlights the benefits of network fax servers over traditional standalone fax machines, from reduced cost to enhanced productivity.</p>
Software Licensing and Subscription by ComputerWeekly.com
August 2011 - (Free Research) This research from Freeform Dynamics, based on a survey of end users, identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.
CW+: How mature are companies' software quality management processes? by ComputerWeekly.com
December 2010 - (Free Research) Today, maintaining a competitive edge while managing costs is the challenge that most organisations face. High up on the IT Directors‟ to do list is innovation in the way costs are managed and contained, while at the same time providing a dynamic and responsive IT service to the business.
Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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