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Your search for keyword: White Paper Customer Service Policies returned 1897 results.
 
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Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Upgrader's Guide to Group Policy and Active Directory by Dell, Inc. and Intel
October 07, 2011 - (Free Research) Taking advantage of Group Policy and Active Directory can simplify Windows 7 migration while simultaneously boosting efficiency and cost savings.  Access this white paper to learn how you can gain more control over your Windows 7 migration, enhancing your competitive advantage and increasing your business opportunities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Implement an Effective SharePoint Governance Plan by AvePoint, Inc.
September 15, 2011 - (Free Research) This white paper outlines the need for governance in an organization and how SharePoint can help achieve a successful governance plan. Topics discussed include: why implement a governance plan, how to implement a plan and best practices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Benefits That Outsourcing Fixed Asset Software Can Provide

 by Sage Software
March 09, 2012 - (Free Research) Read this white paper to learn how a regional hospital replaced their hired company with Sage Fixed Assets to bring their depreciation, tracking, and reporting processes in-house.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Security on a Budget by Global Knowledge
May 19, 2011 - (Free Research) This expert white paper establishes the ultimate IT security goal: the most reliable preventative and detective security system possible with the least amount of capital expenditure. From common sense solutions to revolutionary concepts, instructor James Michael Stewart challenges IT pros to explore his methods of saving money on company security.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization: Consolidation to Cloud Foundation by Dell, Inc. and Intel
June 11, 2010 - (Free Research) Read this white paper to learn how Dell ProConsult Services helped develop and implement a flexible, scalable, automated virtualized infrastructure for several companies, allowing them to take advantage of cloud computing and focus on their core business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

JBoss Enterprise BRMS Value Proposition and Differentiation by Red Hat and JBoss
March 20, 2012 - (Free Research) Read this white paper to discover why JBoss Enterprise Business Rules Management System (BRMS), with the inclusion of complex event processing (CEP), might be the best BRMS option for you. Learn how it can improve business agility, reduce costs, and improve customer satisfaction in a wide range of enterprise and government settings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Total Economic Impact™ Study Of Neustar®Webmetrics® Monitoring Services by Neustar®
October 13, 2010 - (Free Research) This paper details the results of a Forrester study examining the economic impact and potential ROI that enterprises may see by deploying a Web application and Web site monitoring service. Read this and learn how to evaluate the potential financial impact a Web application and Web site monitoring service can have on your company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unleashing Microsoft SharePoint Server 2010's Web Content Management Features with DocAve by AvePoint, Inc.
July 29, 2011 - (Free Research) This white paper discusses the requirements for dynamic websites in today's hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAveSoftware Platform enhances the native WCM functionality SharePoint offers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

RecoverTrac v2.0 Technical White Paper: Service-Oriented Disaster Recovery by FalconStor Software
April 22, 2011 - (Free Research) This technical white paper discusses the concerns associated with DR, and explains in detail how RecoverTrac technology addresses a full range of DR challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond the Checkbox: A Sustainable Approach to Access Certification by Aveksa
December 30, 2011 - (Free Research) This white paper shows you how to create a sustainable approach to access certifications and discusses how it enables your company to establish full visibility of user entitlements and roles and automate access certifications and compliance reporting.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Business Rules: A Case for Business Consumers of Information Technology by ILOG, an IBM Company
April 2008 - (Free Research) This paper examines the relationship between business and IT groups within the typical enterprise and explores how the implementation of a Business Rules Management System (BRMS) allows both groups to find common ground.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Cloud Solutions for Web Applications: A Revolutionary Platform for Public and Private Clouds by Dell, Inc. and Intel
June 2011 - (Free Research) More IT pros are looking to introduce a cloud infrastructure to their organization. However, as the definition and its potential benefits have morphed over time, knowing exactly what this technology offers is not always easy. This white paper highlights cloud computing to help you better evaluate this technology. Learn more here.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Service Provider Next Generation Networks by Global Knowledge
February 2012 - (Free Research) In this white paper discover how the Cisco Service Provider Next Generation Networks (IP NGN) works and how service providers are benefiting from this technology. Explore examples of configurations for different platforms and contrast the differences in the types of operating systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Roadmap for Effective Performance Monitoring at a Reduced Cost by Neustar®
March 2012 - (Free Research) This white paper provides a road map for Web delivery teams to reduce operational expenditures, and shows how to improve the effectiveness of critical information required for decision making for Internet services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure MFT White Paper: Beyond SFTP: Five Ways Secure Managed File Transfer Can Improve Your Business by SEEBURGER
December 2011 - (Free Research) Companies running SAP get the importance of middleware in connecting applications – but many don’t realize that the data in those applications is often insecure. Read this white paper to discover the 5 ways that Managed File Transfer ensures that data exchanges within your company and with trading partners are secure from transmission to delivery.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Rules Management: Meeting Evolving Business Requirements by ILOG, an IBM Company
April 2008 - (Free Research) This white paper discusses a set of tools for effective business rule management. Learn how to author, deploy and manage critical business rules with greater speed and efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Tame Maverick Spending by Improving your Procure to Pay Processing by Winshuttle, LLC
May 2012 - (Free Research) Read this white paper to discover how investing in tools that optimize enterprise resource planning (ERP) software can enhance procure to pay (P2P) spending compliance and curb maverick spending.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact of the Dell Virtual Integrated System (VIS) Portfolio by Dell, Inc. and Intel
December 2011 - (Free Research) This white paper showcases an automated self-service technology that allows authorized users to deploy and monitor resources while improving response time and control. Learn more about this technology and the quantifiable benefits you can expect to see after implementing it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What's the Risk of GRC? by Agiliance
April 2012 - (Free Research) <p>Access this white paper to discover how Fiserv, an information management provider of the financial services industry, overcame their governance, risk, and compliance (GRC) concerns with a flexible risk-management technology strategy. Uncover how the new system provides Fiserv with better visibility of where risk resides in the enterprise.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin
October 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

XenServer and XenDesktop Backups: From Agents, to Backup Scripts, to Doing it the Right Way! by PHD Virtual Technologies Inc.
April 2012 - (Free Research) Check out this white paper to keep up with the latest in virtual backup operations. Learn about the impact virtualization has on existing backup solutions, discover the potential of agentless backup, learn about an integrated virtual backup and data protection solution and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VIRTUALIZED iSCSI SANS: Flexible, Scalable Enterprise Storage for Virtual Infrastructures by Dell | EqualLogic
December 2008 - (Free Research) This white paper describes a virtualized infrastructure that applies storage and server virtualization technologies to cost-effectively achieve a flexible, high-performance, dynamic IT infrastructure that is simple to manage and scale.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Content-Aware Identity & Access Management in a Virtual Environment by CA Technologies.
June 2010 - (Free Research) Read this white paper to learn how CA Content-Aware IAM solutions help protect customers in the physical world and similarly protect virtual environments by controlling identities, access, and information usage. 
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Security Features in Windows® Server® 2008 Can Save You Money by Dell, Inc. and Microsoft
September 2011 - (Free Research) Unfortunately, data theft and the financial consequences of such breaches can be severe. Many organizations lose customers and revenue because of the violation of trust incurred from a breach. Inside this white paper, learn about a security approach that can help reduce risk, while also controlling operating costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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