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Protecting a Paperless office by Dell | EqualLogic
December 2008 - (Free Research) By working with Dell, the Peterson Sullivan IT group achieved its goals of creating a consolidated and scalable IT environment with strong backup and disaster recovery strategies.
Decision Services: The Next SOA Challenge by ILOG, an IBM Company
April 2008 - (Free Research) This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges.
Consolidation and Virtualization Strategies for deploying Microsoft SQL by Dell, Inc.
May 2011 - (Free Research) This white paper provides guidance and recommendations to help customers design a consolidation and virtualization strategy for deploying Microsoft SQL Server software on the latest Dell PowerEdge servers and Dell EqualLogic iSCSI storage arrays.
Use effective call centers to build customer loyalty by Infor CRM
February 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.
Computer Weekly - 31 January 2012: The importance of IT strategy by ComputerWeekly.com
January 2012 - (Free Research) In this week’s Computer Weekly, we look at the importance of IT strategy when budgets are under pressure. The first part of our Buyer’s Guide to virtualisation examines the barriers preventing many organisations from adopting the technology; and Transport for London’s CIO talks about how IT helps avoid Olympic travel chaos. Download the issue now.
Smarter Underwriting: New Strategies for Cost Control and Pricing Precision Using Data Management by FICO
December 2011 - (Free Research) While insurers have invested in automating high volume decisions, most are not leveraging advanced analytics and other data-driven strategies to improve pricing decisions and cross-channel opportunities. In this white paper, FICO describes how to use business rules management systems as a core technology to improve revenue while controlling costs.
Data Archiving: The First Step Toward Managing the Information Lifecycle by Dolphin
February 2010 - (Free Research) Read this white paper for a discussion of the business case for data archiving as the first step in an SAP ILM strategy; strategies for Data Archiving, Retention Management and the Retention Warehouse strategy for legacy decommissioning in SAP; and Dolphin’s best‐practices approach to an effective, long-term ILM strategy.
Data De-duplication Experts by Quantum Corporation
June 2008 - (Free Research) Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, and encryption, all supported with common management tools.
Log Management: How to Develop the Right Strategy for Business and Compliance by Dell SecureWorks UK
August 2010 - (Free Research) Organizations need a business-based approach to creating a log management strategy that will help them detect attacks, deal with mounds of data collected by network and security devices, and meet compliance requirements. This white paper will outline a five step process which will help reduce the complexity of this process.
Planning Your SAP Application Strategy by Salesforce.com
February 2012 - (Free Research) There are a wide variety of applications for SAP to help enhance performance and simplify processes. In this eGuide, readers will learns about tips and best practices when it comes to planning an SAP application strategy.
An insider’s look at security strategy centered around desktop virtualization by Citrix
January 2012 - (Free Research) Citrix Systems has implemented an information security strategy and business continuity plan - on the foundation of desktop virtualization - that incorporates technology and best practices designed to mitigate risk while supporting business agility and growth. View now to join a Citrix security insider to explore the benefits.
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
Archiving: A Dell Point of View by Dell, Inc.
April 2011 - (Free Research) Dell has developed a customer centric strategy designed to provide customers with the right archiving solutions for their IT infrastructure. Access this paper to learn more about Dell's strategy and archiving point of view.
Simplifying Disaster Recovery for Complex Virtual Environments by Acronis
January 2011 - (Free Research) Many organizations struggle to deal with the management challenges of complex IT environments, not only on backup performance and the achievement of Recovery Time Objectives in disaster recovery, but also on productivity, performance and profitability.
Intel IT Data Center Solutions: Strategies to Improve Efficiency by Dell, Inc. and Intel
April 2011 - (Free Research) Intel’s new data center strategies shift the emphasis away from reducing the number of physical data center facilities to, instead, focusing on approaches that leverage the full potential of their data centers worldwide, enabling a nominal cost savings of about USD 1 billion by 2014.
The Fast Track to Service Management Success: Software as a Service by CA Technologies.
September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
Comprehensive Data Protection and Disaster Recovery by Dell | EqualLogic
November 2008 - (Free Research) With the growth of virtual server deployments come new challenges to effectively protect virtualized data sets. Traditional backup and recovery methods become less effective as the virtual infrastructure scales, creating the need for more scalable…
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