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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation
December 01, 2008 - (Free Research) This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system
Q&A Evaluating the Cloud with IDC's Joseph Pucciarelli by CSC
March 14, 2012 - (Free Research) Migrating to the cloud can be a tricky process which IT pros should be aware of before starting on their initiatives. Access this essential resource to discover a useful Q&A that spotlights the range of issues you could encounter when adopting cloud services. Also, learn more about the three types of cloud and their uses.
Easing the Transition to a Virtual Endpoint Infrastructure by EMC Corporation
April 30, 2012 - (Free Research) This Technology Spotlight from IDC discusses the drivers, benefits, and challenges of creating virtual desktop environments, and examines a key technology that can help organizations successfully deploy virtual desktops.
Dell Management Plug-In For VMware vCenter by Dell, Inc. and Intel
March 28, 2012 - (Free Research) Today's organisations are struggling to manage not only the physical aspects of their infrastructure, but also the virtual ones. This video examines a virtual appliance that can simplify data centre management by integrating physical and virtual tools and processes.
The work/life report: The Hybrid Organisation: Technology by ComputerWeekly.com
June 15, 2010 - (Free Research) The enterprise must be ready to embrace technologies that facilitate the blurring of the boundaries between work and life, in order to maximise the productivity, insight, innovation and collaboration gained from investments in its people, as well as technology itself.
Collaboration ITDC: RFP Technology Decisions Guide by SearchUnifiedCommunications.com
May 16, 2012 - (Free Research) Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.
Antimalware: RFP Technology Decisions Guide
by SearchSecurity.com
April 18, 2012 - (Free Research) <p>Part 2 of SearchSecurity.com's 3-part guide on antimalware products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the RFI process. Get an overview of technical requirements, questions to ask potential vendors, and a list of products that may meet your needs. </p>
Perform Better in a Hybrid Cloud World: Maintaining Quality by Hewlett-Packard Company
April 25, 2012 - (Free Research) Watch this final part of a four-part series on approaches to hybrid clouds to learn about maintaining quality from leading companies that rapidly incorporating private and public cloud applications into their legacy application portfolios.
Mobile Applications and Security by Hewlett-Packard Company
April 25, 2012 - (Free Research) This third part of a four-part series on hybrid clouds features insight from leading companies on how to rapidly incorporate private and public cloud applications into legacy application portfolios. This particular webcast focuses on mobile applications and security.
Perform Better in a Hybrid Cloud World: Project Execution by Hewlett-Packard Company
April 23, 2012 - (Free Research) In this second part of a four-part webcast series on how leading companies are rapidly and successfully incorporating private and public cloud applications into their legacy application portfolio you will learn about prioritizing and executing projects.
The TCP/IP and OSI Models by Global Knowledge
March 04, 2011 - (Free Research) Check out this white paper to learn about two network protocol models, TCP/IP and OSI.
The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.
The Contribution of PSA Platforms to a More Streamlined Business by Autotask Corporation
January 2011 - (Free Research) Due to an increased need for productivity in an ever-changing environment, more and more solution providers have turned to PSA tools to streamline operations and integrate third-party systems. In this expert e-Guide, sponsored by Autotask, you will be introduced to the advantages, concerns and available opportunities of key PSA functions.
The Innovation Barrier, Part 2: Symptoms, Solutions, and the Impact on Equipment Manufacturers by Fanfare
November 2007 - (Free Research) This paper is the second in a two-part series exploring the innovation barrier – the point at which testing can no longer keep pace with development in the equipment manufacturing industry. It examines the innovation barrier’s symptoms – from slowdowns in development to mounting quality issues – and the potential impact on equipment manufacturers.
CW+: Study: The economic benefits of cloud to business and the economy (part II) by ComputerWeekly.com
March 2011 - (Free Research) This is a summary of Part Two of Cebr’s report, The Cloud Dividend. The research involved an independent study to quantify the economic benefits of cloud computing to business and to Europe’s five largest economies’ (in alphabetical order, France, Germany, Italy, Spain and the UK).
Development Testing For Agile Environments by Coverity
November 2011 - (Free Research) While Agile development is designed to increase efficiency, it can also introduce risk as testing cycles get condensed and serious bugs can get overlooked. In this whitepaper, learn how Coverity can help you assure the quality, security and safety of your code in Agile or hybrid development environments.
Forrester Report: Development Testing: A New Era In Software by Coverity
November 2011 - (Free Research) In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. Read this report to see the results.
Improved Workforce Management Leads to Increased Revenue
by Workday
February 2012 - (Free Research) Your business is the sum of its parts—your inventory, your production, your marketing, your spend, and most importantly, your workforce. More than half the cost of your business can be tied to your workers—the people who deliver revenue, drive growth, and make your business perform. In today’s economy, people are the new bottom line.
Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security.
Windows 7 Troubleshooting Tips by Global Knowledge
November 2010 - (Free Research) This white paper informs you on all you need to know about the new troubleshooting tools that are bundled with Windows 7 and provide you, an IT Professional, with the knowledge to quickly figure out what’s happening “under the hood” on a Windows 7 computer.
Computer Weekly - 27 March 2012: What the Budget means for IT by ComputerWeekly.com
March 2012 - (Free Research) This week’s Computer Weekly asks what chancellor George Osborne's Budget means for the UK IT community and if he can deliver his goal to make Britain "the technology centre of Europe". Also you'll find the final part of our private cloud Buyer's Guide and we examine the options for choosing the right WAN optimisation strategy.
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