IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Process Management (BPM) | Application Management and Maintenance | Service Oriented Architecture (SOA) | Availability, Performance and Problem Management | Enterprise Systems Management | Application Integration | Customer Service (General) | Virtualization | Data Center Management

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InfoWorld Preview: Dell's Automated Provisioning for the Private Cloud by Dell, Inc. and Intel February 17, 2011 - (Free Research) Leveraging Dell's Advanced Infrastructure Manager (AIM), the Virtual Integrated System (VIS) Self-Service Creator combines a self-service portal with policy-based provisioning and resource control. Download this InfoWorld preview for further details. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Frictionless IT: Self-Service Means Smarter, Faster, Cheaper Service Delivery by Dell, Inc. and Intel February 18, 2011 - (Free Research) Many companies struggle with the execution of self-service IT. Join us for a 60-minute interactive Webcast that explores the potential inherent in self-service IT and offers solid advice and examples of how to get there. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Splunk at Autodesk by Splunk February 10, 2012 - (Free Research) This white paper highlights a customer service and operations system that streamlines your business' processes into one single view for ease of customer assistance, operations and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serious About Mission Critical by Dell, Inc. and Intel June 29, 2011 - (Free Research) This solution brief explains how organizations can meet new demands for higher performance, security, reliability, and service levels. Gain insight into a processor-based architecture that will allow you to achieve this goal. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Building a Scalable Cloud by Dell, Inc. and Intel June 06, 2011 - (Free Research) Salesforce.com is the leader in enterprise cloud computing services, enabling organizations to manage every part of the customer relationship without having to maintain expensive, in-house applications. Read this case study to learn how Saleforce.com made room for new service and customer growth with Dell's PowerEdge servers. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Flexible Computing: Advanced End-user Productivity with Centralized Control by Dell, Inc. and Intel November 01, 2008 - (Free Research) Supporting an increasingly distributed workforce can be a huge drain on IT resources. By enabling a customized end-user experience with server-based control of data, settings, and applications, the Dell™ Flexible Computing Solutions suite of products and services is designed to simplify management, enhance security, and lower TCO. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

VMware and Cloud Computing: An Evolutionary Approach to an IT Revolution by VMware, Inc. March 24, 2011 - (Free Research) VMware offers a unique, evolutionary path to cloud computing that reduces IT complexity, significantly lowers costs and enables more flexible, agile service delivery. Access this paper for a detailed look at the VMware approach to the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to VMware View 5 by VMware, Inc. February 07, 2012 - (Free Research) VMware View™ 5 simplifies IT management while increasing end user freedom by delivering desktop services from your cloud. Building upon VMware's leadership in desktop virtualization, VMware View 5 delivers a high-performance user experience while giving IT greater policy control. View this webcast to learn more about what this solution can offer. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Accelerating virtual desktop delivery by Dell, Inc. and Intel April 26, 2011 - (Free Research) The Dell™ Virtual Integrated System (VIS) Self-Service Creator tool streamlines provisioning and virtual desktop management in heterogeneous environments, helping reduce administrative burden, increase responsiveness, and ensure security and compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Controlling virtual machine sprawl for efficient resource utilization by Dell, Inc. and Intel April 26, 2011 - (Free Research) Dell VIS Self-Service Creator, part of the Dell Virtual Integrated System (VIS) architecture, helps reduce virtual machine sprawl by automating the process of reducing, reusing, and recycling of compute resources in a shared virtual IT infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact of the Dell Virtual Integrated System (VIS) Portfolio by Dell, Inc. and Intel December 07, 2011 - (Free Research) This white paper showcases an automated self-service technology that allows authorized users to deploy and monitor resources while improving response time and control. Learn more about this technology and the quantifiable benefits you can expect to see after implementing it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel April 26, 2011 - (Free Research) More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Creating an Efficient Enterprise with Virtualization by Dell, Inc. and Intel March 23, 2011 - (Free Research) MGM Resorts International sought to consolidate the data centers from its latest acquisitions, in order to contain IT costs, increase availability, improve agility and focus on innovation. The company chose Dell™ Services to perform a Virtualization Assessment with partners Intel® and VMware®. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Optimized Desktop Infrastructure Using Dell Flexible Computing Solutions by Dell, Inc. and Intel March 01, 2009 - (Free Research) The Dell™ Flexible Computing Solutions suite of products and services is designed to simplify and centralize administrator control over end-user desktops while helping enhance security and reduce total cost of ownership. Read this paper to learn more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimized Desktop Infrastructure Using Dell Flexible Computing Solutions by Dell, Inc. and Intel March 01, 2009 - (Free Research) The Dell™ Flexible Computing Solutions suite of products and services is designed to simplify and centralize administrator control over end-user desktops while helping enhance security and reduce total cost of ownership. Read this paper to learn more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization: Consolidation to Cloud Foundation by Dell, Inc. and Intel June 11, 2010 - (Free Research) Read this white paper to learn how Dell ProConsult Services helped develop and implement a flexible, scalable, automated virtualized infrastructure for several companies, allowing them to take advantage of cloud computing and focus on their core business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Combining data, application and process integration to improve IT productivity(Part 2) by Talend February 10, 2012 - (Free Research) In this brief podcast, expert James Taylor shares examples of how businesses have benefited from taking a holistic approach to integration. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Consolidating and Archiving Patient-centric Medical Images by Dell, Inc. May 09, 2011 - (Free Research) As medical imaging evolves in the digital era, images must be delivered through a single information network and be easily accessible. Current methods of managing images are proving increasingly inefficient and costly.  Read about a platform that addresses these concerns and provides simplified and accelerated access to medical files and images. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Secure Virtualization to Secure Private Cloud by VMware, Inc. February 08, 2012 - (Free Research) The way in which enterprises provision and deliver security services must evolve in order to secure private cloud computing.  This paper explores the subject of security as enterprises move beyond virtualizing their data centers to build private cloud-computing infrastructures and outlines the foundational capabilities that are required. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualizing Tier 1 Applications: A Critical Step on the Journey Toward the Private Cloud by VMware, Inc. January 01, 2010 - (Free Research) This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private cloud: Companies must virtualize their business critical applications in order to reap the benefits of cloud computing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Management as a service (ITMaaS) 451 Research, November 2011 by Nimsoft, Inc. February 09, 2012 - (Free Research) IT management as a Service (ITMaaS) can help admins increase visibility into their environment, monitor and evaluate performance, and improve the functionality of environments through a cloud delivery model. Discover how ITMaaS delivers essential management tools necessary for optimizing your resources. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 2011 Handbook of Application and Service Delivery by CA Technologies. August 01, 2011 - (Free Research) A new generation of challenges face IT organizations: the emergence of a sophisticated mobile workforce, adoption of varying forms of virtualization and cloud computing, and shifting emphasis and growing sophistication of cyber crime. Access this handbook to learn how to ensure application delivery despite these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The mobile print enterprise by ComputerWeekly.com February 09, 2012 - (Free Research) Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Cricket Communications Turns to Splunk for Assuring Automated Service Management by Splunk February 09, 2012 - (Free Research) Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Management 2.0: Time to Replace Your SIEM? by Q1 Labs December 14, 2011 - (Free Research) Is it time to replace your SIEM? In this paper, take a look into factors for considering a new security management platform, examining each aspect of the decision, and presenting a process to migrate if the benefits outweigh the risks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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