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Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Power to the Email - How to Quickly Deploy Storage for A Complex Exchange Environment by Dell Compellent May 10, 2011 - (Free Research) Do your administrators need more control over their email storage and archiving? Check out this white paper to learn why Microsoft Windows PowerShell may be the best choice for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge February 12, 2010 - (Free Research) Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc. January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Analyst's take: Cyber-Ark benefits privileged account management by ComputerWeekly.com December 31, 2010 - (Free Research) Managing privileged accounts requires balancing accessibility and control while ensuring audit capabilities.  Cyber-Ark enables organizations to increase administrator productivity while reducing risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City of Ulm Case Study by Centennial-Software July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Virtualization and backup: Automating the most-repeated and important manual tasks by EqualLogic, Inc. February 2008 - (Free Research) In this webcast, IT consultant Andrew Kutz discusses the elements of virtualization backup that are most frequently overlooked and how to automate the most common virtualization backup tasks. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ESX versus ESXi by Global Knowledge November 2010 - (Free Research) This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware vCenter Site Recovery Manager disaster recovery best practices by Dell and VMware March 2011 - (Free Research) In this tutorial on Site Recovery Manager disaster recovery best practices, learn what you need in place to use VMware Site Recovery Manager, how to test and execute your recovery plans, and if Site Recovery Manager would be a good fit for your company's disaster recovery strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Errors to Avoid When Commissioning a Data Center by APC by Schneider Electric February 2009 - (Free Research) This paper outlines the ten most common errors that prevent successful execution of the commissioning process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare February 2007 - (Free Research) This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

10 ASP.NET Tips To Increase Productivity and Simplify Maintenance by Global Knowledge May 2009 - (Free Research) The more you know about built-in functionality in the .NET framework and ASP.NET, the less code you have to write, which ultimately makes your applications more maintainable. This white paper outlines several different tips to enhance developer productivity and reduce the amount of code that needs to be written in many cases. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Next-Generation Analytics: Simpler, Faster, Smarter featuring Forrester Research by Sybase, Inc. December 2011 - (Free Research) Watch this webcast and join James Kobielus of Forrester Research, Sybase and Fuzzy Logix to learn how to put the power of complex, advanced analytics into the hands of non-technical knowledge workers and clients. You will learn why companies are turning to in-database analytics to gain faster insight into data. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Sybase IQ Accelerates Advanced Analytics by Sybase, Inc. June 2011 - (Free Research) This paper discusses a smarter approach to advanced analytics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategic Profitability Management by SAP America, Inc. December 2011 - (Free Research) Very few of today's companies have a reliable way to achieve the widest profitability margins consistent with other strategic objectives, largely because no one person or organization is responsible for it. Read this white paper to find out what Ventana Research recommends as part of an effective profitability management strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Costs More Effectively by SAP America, Inc. December 2011 - (Free Research) This Ventana Research paper identifies the IT components that can be used to identify ways to improve cost management for success in today's recovering yet volatile market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating the Speed of Intelligence for Fast and Flexible Forecasting by SAP America, Inc. September 2011 - (Free Research) Based on interviews with CFOs and senior finance executives at six leading international companies, this report presents the strategies they are using to infuse flexibility into their planning, budgeting, and forecasting processes in order to detect and address the constantly changing market realities of today's stubbornly volatile global economy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How iSCSI SANs Optimize Oracle Data Storage by Dell, Inc. June 2011 - (Free Research) This white paper explores the unique challenges of data storage in an Oracle environment and offers suggestions on how iSCSI-based storage-area networks from Dell can help organizations more efficiently and effectively address those challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell EqualLogic PS Series Video: Business Continuity by Dell, Inc. June 2011 - (Free Research) Check out this short video to learn about the Dell EqualLogic virtualized storage systems and how it can enable around-the-clock operation with minimal administration. (VIDEO) VIEW ABSTRACT | GO TO

Business Services Innovation: How Top CIOs Take the Lead by Hewlett-Packard Company December 2011 - (Free Research) Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships. (EGUIDE) VIEW ABSTRACT | GO TO

IT Performance at the Crossroads by Hewlett-Packard Company November 2011 - (Free Research) Wouldn't it be great to have a management system that detailed your organization's performance in near real-time? Read this paper for senior IT management for an overview of the latest management system changes and additions, including sought-after predictive analytics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMA white paper - Predictive control to real-time service delivery by Hewlett-Packard Company November 2011 - (Free Research) Enterprise services management has greatly changed over the years. Read this white paper to get a grasp on the latest architectural, design and functional changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video: Get IT insight on your organization, as it's happening in a user-friendly scorecard by Hewlett-Packard Company November 2011 - (Free Research) Watch this short demonstration of HP IT Executive Scorecard to learn how easy it is to gather, analyze and report on your business intelligence (BI). (VIDEO) VIEW ABSTRACT | GO TO

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