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Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
EMA white paper – Business Intelligence for the Business of IT by Hewlett-Packard Company
November 23, 2011 - (Free Research) Many companies' IT operations could function at a higher level but they lack proper management. Read this paper now to learn how you can use business intelligence (BI) and applied analytics to improve your IT operations processes.
The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.
Comparison: IBM Netezza Data Warehouse Appliance vs. Oracle Exadata by IBM
January 2012 - (Free Research) This white paper offers up a comprehensive comparison of the Oracle Exadata and IBM Netezza data warehouse appliance, helping you decide which is the better fit for your business. Read this now and learn how they stack up in terms of online transaction processing (OLTP), query performance, simplicity of operation, value and more.
HP Whitepaper: Bursting with HP CloudSystem by HP & Intel
April 2012 - (Free Research) Read this white paper to learn about a cloud system that can eliminate common management and security challenges associated with migration. Gain insights on how it uses bursting to align users and IT and review the benefits it delivers.
How SAP Users Hold the Key to Business Process Improvement by Winshuttle, LLC
May 2012 - (Free Research) Read this white paper to find out how SAP users can play a key role in enabling their organizations to improve business processes. Also, learn about a sustainable and measurable “user-centric” approach to business process improvement.
Winning with SAP-Integrated Workflow Solutions by Winshuttle, LLC
May 2012 - (Free Research) Fostering a business environment that is able to easily adapt and transition to new and changing situations is crucial to your success. In this white paper, learn how to use a business developer model as a workflow strategy to increase your agility, productivity, and value.
5 Best Practices for SAP® Master Data Governance by Winshuttle, LLC
May 2012 - (Free Research) Read this white paper to understand the importance of master data governance (MDG) in addition to the use of ERP software for workflow processes that can help you anticipate potential issues.
The (Business) Day After: Making a Double Rebound from Disaster by Iron Mountain
February 2012 - (Free Research) This white paper has today's best practices and keys to help you get back on your feet even if your backup data has been lost. Receive a backup maintenance checklist with key questions to ask regarding your backup strategies, discover common backup challenges and more. Read on to ensure you're prepared for the worst.
Five Data Management Challenges in SAP Plant Maintenance by Winshuttle, LLC
May 2012 - (Free Research) One of SAP’s most popular modules, SAP Plant Maintenance (PM), runs best when you have achieved effect data management. In this white paper, find five common challenges that plant maintenance workers are faced with and ways to overcome them to maximize SAP PM effectiveness.
Risk Management: How Vulnerable is Your Backup Media? by Iron Mountain
March 2012 - (Free Research) Check out this white paper for tips to help you securely manage backup and recovery processes. Discover the importance of developing a chain of custody when it comes to data, learn how authorization and access restrictions can help keep your information secure, and receive best practices for choosing an offsite data backup/protection partner.
Data Backup and Recovery for the Modern Enterprise by Iron Mountain
March 2012 - (Free Research) Check out this white paper for 4 keys to a successful backup and recovery strategy for a multi-location organization. Learn how technologies like replication can help offsite backups, discover the keys to efficient management and storage in today's data intensive environments and learn about teaming with a partner to ensure your data is protected.
The Lowdown on Compliant Data Storage by Iron Mountain
March 2012 - (Free Research) Check out this white paper for 10 keys to staying compliant. Learn about the importance of access and authorization controls, discover the benefits of encryption for backups, learn how to safeguard traveling media and more.
Remote and Branch Office Backup and Recovery 101 by Iron Mountain
February 2012 - (Free Research) Check out this white paper for best practices when planning and managing a comprehensive offsite backup and recovery strategy. Learn how careful planning with remote or branch offices (ROBOs) can allow for seamless data protection without compromise, and discover key questions to ask when planning remote office backup strategies.
Offsite Tape Vaulting: Secure, Offsite Data Backup and Quick, Reliable Recovery by Iron Mountain
February 2012 - (Free Research) Check out this brief white paper to learn about an offsite tape vaulting service that enables your organization to quickly recover your data in the event of a disaster or unplanned downtime, and also enables you to track where your backup tapes are at all times (i.e. in transit, handling/storage, etc.). Read on to learn more.
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