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Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
Large-Scale Deployments with Servicemix 4 by FuseSource
March 31, 2009 - (Free Research) Read this case study to learn how one growing Euopean retailer was able to migrate to an architecture that could support real-time delivery of shop data to the data center for processing and real-time communication of pricing events to its shops using open source integration software.
Transform insights into action IBM’s: Watson and the future of data by IBM
June 06, 2011 - (Free Research) Traditional computing systems are built to analyze only structured data, or to run analytics in batch reporting jobs. Explore how Watson is an example of the new kind of workloads that businesses will apply to achieve their business goals.
How the cloud is changing your service requirements by BMC Software, Inc.
October 25, 2011 - (Free Research) This Executive Brief discusses IDC's perspective on how enterprise workload management requirements are changing and highlights the ways that workload automation solutions can address these emerging requirements.
Sybase Customer Success: Barclays Capital by Sybase, Inc.
June 15, 2011 - (Free Research) Through increased information visibility and data accuracy, Barclays Capital was able to mitigate exposure to operational and reputational risk. Read the entire case study now, compliments of Sybase.
HIPAA Primer Best Practices by Iron Mountain
September 14, 2011 - (Free Research) Healthcare facilities are rapidly adopting electronic health records (EHR) in order to meet regulatory compliance requirements. Central to this effort is document conversion — the scanning of new and existing records to digital format. Inside this white paper, uncover best practices for a HIPAA-compliant approach to EHR transition.
Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
Making (the most) of Technology Transitions by Intel and HP
September 13, 2011 - (Free Research) Medical practices have been contemplating the prospect of moving from paper-based records to EHR systems for decades. But relatively few have made the transition – until now. This white paper examines the factors that have kept many medical practices from moving forward with EHR over the years and the factors that are prompting action today.
Selecting the right EHR for the Life of your Practice and Your Patients by Intel and HP
September 16, 2011 - (Free Research) If we are at or approaching a technological tipping point in the history of healthcare, then it has never been more important for physician practices to select the right electronic health record (EHR) – and there are tangible reasons to believe so. This white paper discusses criteria for selecting the right EHR solution.
ESX versus ESXi by Global Knowledge
November 19, 2010 - (Free Research) This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts.
Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge
February 12, 2010 - (Free Research) Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes.
The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.
Matching Technology Improves Data Quality by Talend
September 2010 - (Free Research) Matching technology plays an important role in achieving a single view of customers, parts, transactions or almost any type of data. Often used to identify duplicates, matching technology is vital to providing data that is fit-for-use in enterprise applications. This paper outlines the basic theories, strategies, and algorithms of record matching.
City of Ulm Case Study by Centennial-Software
July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability.
VMware vCenter Site Recovery Manager disaster recovery best practices by Dell and VMware
March 2011 - (Free Research) In this tutorial on Site Recovery Manager disaster recovery best practices, learn what you need in place to use VMware Site Recovery Manager, how to test and execute your recovery plans, and if Site Recovery Manager would be a good fit for your company's disaster recovery strategy.
Information Governance Online Symposium by SearchCompliance.com
November 2011 - (Free Research) We are excited to announce our Information Governance Online Symposium – an online classroom designed to provide progressive learning content specifically for your senior IT, records management and compliance teams.
Security Breaches – Protecting Your Critical Assets in 2012 by CA Technologies.
January 2012 - (Free Research) View this webcast to gain expert insight into the current state and complexity of the security breaches landscape. You’ll hear about some of the more immediate areas of critical concern and practical ways that you can prepare your organization to mitigate the associated risks in the year ahead.
Financing your EHR Implementation by Intel and HP
September 2011 - (Free Research) Under the American Recovery and Reinvestment Act, healthcare providers who invest in EHR technology may be eligible for financial incentives. However, because incentive dollars arrive after implementation, many practices continue to see cost as a primary barrier to adoption. Read on to learn about the full range of financing options.
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