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The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
Software Agitation:Your Own Personal Code Reviewer by Agitar Software
April 2012 - (Free Research) <p>Exercising Java code is a painstaking yet critical process for developers. This white paper explains how you can free up time by implementing a testing tool designed to detect coding errors as you write Java classes, and even after they have been reviewed.</p>
Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
Secure, easy-to-own networks for state and local governments by Hewlett-Packard Company
February 2012 - (Free Research) Access this resource to learn how the HP FlexNetwork architecture can rapidly provision and manage new applications and IT infrastructure in a highly secure and affordable manner. Discover how this modular strategy can enable IT managers to expand their networking environment as needed.
Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc.
May 2004 - (Free Research) People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason.
The Desktop Admin's Guide to BYOD: Pros and Cons of BYOD by Aerohive Networks
May 2012 - (Free Research) Despite the fact that BYOD and BYOPC can reduce costs, add IT flexibility, and keep employees happy, they are not without issues. Check out this E-Book from SearchConsumerization.com to learn the promises and pitfalls of BYOD and BYOPC and discover how to successfully embrace them in your organization.
12 Steps to Bring Your Own Device (BYOD) Success by Global Knowledge
April 2012 - (Free Research) This essential resource outlines 12 steps to a secure and managable Bring Your Own Device (BYOD) program. Find out how you can leverage the advantages of IT consumerization while mitigating the risks.
The Perfect Marriage by SuccessFactors
April 2012 - (Free Research) This paper looks at automated performance management and how it can drive success for your business.
June Issue of Information Security magazine: Mobile Security: A New Game Plan by Information Security Magazine
June 2011 - (Free Research) This month's Information Security Magazine Online cover story highlights the importance for an updated security game plan due to the influx of personal smartphones and other computing devices making their way into the enterprise. Also, learn how to focus your SIM solution to avoid information overload and explore FISMA challenges.
Accelerate the delivery of modern applications by Hewlett-Packard Limited
March 2012 - (Free Research) An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.
Agility Meets Stability: Best Practices for Application Integration by IBM
December 2011 - (Free Research) In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls.
Applying Factory Principles to Accelerate Enterprise Virtualization by Dell, Inc. and Intel
March 2011 - (Free Research) In order for Intel to create the infrastructure for their private enterprise cloud, Intel IT has set a goal of virtualizing up to 75 percent of their Office and Enterprise computing environment. This presents the challenge of how to rapidly virtualize thousands of servers located across Intel and owned by a variety of Intel business groups.
Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
Open Information Security Management Maturity Model (O-ISM3) by ComputerWeekly.com
January 2011 - (Free Research) The O-ISM3 is The Open Group framework for managing information security and information in the Open Information Security Management Maturity Model (O-ISM3) wider context. It aims to ensure that security processes in any organization are implemented so as to operate at a level consistent with that organization's business requirements.
Hosted UC&C: A Powerful Tool for Enterprise Success by Sprint
May 2012 - (Free Research) Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more.
HP Business Data Warehouse appliance by HP & Intel
July 2011 - (Free Research) Access this brief resource for an informative overview of the HP's Business Data Warehouse Appliance.
BYOD: Focus on User Experience, Not the Device by Avaya
May 2012 - (Free Research) <p>There’s more to bringing outside devices into your IT infrastructure than just connecting them to your network. For BYOD to really work, you need a comprehensive plan. Discover more in this research report. </p>
CW Buyer's Guide: IT Tools by ComputerWeekly.com
May 2012 - (Free Research) This Computer Weekly buyer’s guide to IT tools shows how you can use software and systems to improve the running of your IT department.
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