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Your search for keyword: Presentation Calls returned 113 results.
 
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Sharepoint WAN Optimization And WAFS by Peer Software
February 17, 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
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FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies
April 2012 - (Free Research) This paper discusses first contact resolution and the offerings for measuring success with FCR.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Presentation Transcript: Dell Compellent for Microsoft Exchange Server 2010 by Dell, Inc.
May 2012 - (Free Research) Dell Compellent SANs provide a flexible, resilient and agile solution that dynamic Exchange 2010 infrastructure requires. Check out this expert presentation transcript to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Upgrading to vSphere: What you need to know by Dell and VMware
August 2010 - (Free Research) Upgrading from VMware ESX and/or ESXi 3.x to vSphere 4 successfully involves careful planning. There are hardware, software and database requirements, as well as third-party software compatibility considerations. This transcript provides guidelines for planning a successful upgrade, and walks you through a proposed upgrade path step-by-step.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Presentation Transcript: College of Virtualization - Lessons in Creating a Virtual Infrastructure for Cloud Computing by Dell and VMware
March 2010 - (Free Research) This presentation transcript discusses the steps essential for creating a virtual infrastructure for cloud computing to improve the delivery of data center applications.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Presentation Transcript: Virtualization 101 - Part 5 Disaster Recovery by Dell and VMware
December 2009 - (Free Research) In this presentation transcript, learn how to implement a cost-effective, efficient disaster recovery (DR) plan with virtualization. Discover 4 different DR methods that work with virtualization to help prevent future disasters. Learn how to plan for DR by defining requirements and assigning application inventory to service levels.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Virtualized Cardholder Data Environments Capitalizing on Updated PCI SSC Guidance by HyTrust
July 2011 - (Free Research) 2010 marked the release of the PCI's DSS 2.0 compliance standards, and among a variety of new standards, virtualization has made an appearance. Access this presentation transcript for expert analysis of the latest challenges of PCI compliance, including a detailed overview of concerns related to virtualization.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Presentation Transcript: The Real Deal About Windows Server 2008 R2, Part 2 - Best New Features for SMBs by Dell and Microsoft
May 2010 - (Free Research) With the release of Windows Server 2008 R2, came a number of new features. Some of them offer more benefit to SMBs than others. In this presentation transcript, learn about the best new features of Windows Server 2008 R2 that will have the most impact on SMBs, including BranchCache, File Classification Infrastructure and more.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Presentation Transcript: Best Practices for Using R2 Hyper-V for Virtualization Projects by Dell and Microsoft
March 2010 - (Free Research) This presentation transcript explores the role that planning plays in the success or failure of virtualization adoption. Gain insight into each phase of the project life cycle and how the associated processes can be improved for effective implementation.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Presentation Transcript: Windows Server 2008 R2 - Top 10 Changes You'll Actually Care About by Dell and Microsoft
December 2009 - (Free Research) This presentation transcript will discuss the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Presentation Transcript: Low Impact Upgrades to Exchange 2010 from Exchange Server 2003 by Dell, Inc. and Intel
December 2010 - (Free Research) Are you considering updating from Exchange 2003 to Exchange 2010 but are not sure of the best way to do so? In this presentation transcript, review recommended processes for upgrading from Exchange 2003 to Exchange Server 2010. Discover common pitfalls you may experience during the upgrade process.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Presentation Transcript: Exchange 2010 Roadmap Series - Backup and Recovery by Dell, Inc. and Intel
December 2009 - (Free Research) In this presentation transcript, featuring Exchange pro, Lee Benjamin, you'll learn how to improve backup and recovery of your Exchange environment. Discover the new features of Exchange 2010 to enhance your backup and recovery efforts. Find out what you should know about clustering and how to avoid common pitfalls.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Miercom Report Avaya WLAN Controller 8180 by Avaya
December 2011 - (Free Research) This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products.
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Presentation Transcript: SMB Server School - Considerations for Integrating Windows Server into a Virtual Environment by Dell, Inc. and Intel
March 2010 - (Free Research) This transcript explores the virtualization benefits of implementing Windows Server 2008 R2 in your organization. Receive best practices on how to effectively integrate R2 into your current infrastructure. Discover how this integration can enable your organization to increase the performance and reliability of its virtualized environment.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Presentation Transcript: Protecting Against Malware with Web Security Gateways and Services by Websense, Inc.
March 2012 - (Free Research) Many organizations are moving malware protection to the Web and investing in Secure Web Gateways. This  transcript will help sort the different feature options and deployment challenges and help you bring efficiency to your threat management programs by centralizing Web-based security and stop managing numerous standalone Web security products.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Dramatically Speed Accounting and Business Processes by Exact Software
March 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
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