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Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge
February 12, 2010 - (Free Research) Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes.
10 ASP.NET Tips To Increase Productivity and Simplify Maintenance by Global Knowledge
May 13, 2009 - (Free Research) The more you know about built-in functionality in the .NET framework and ASP.NET, the less code you have to write, which ultimately makes your applications more maintainable. This white paper outlines several different tips to enhance developer productivity and reduce the amount of code that needs to be written in many cases.
Data IntegrationDecision Time:AutomatedTools VersusManual Coding by DataFlux Corporation
May 29, 2012 - (Free Research) Data integration is changing, no longer relying solely on manual SQL scripts or stored procedures. Read this expert e-brief featuring insight from Rick Sherman, founder of consultancy Athena IT Solutions, and learn how automation, real-time complex event processing, data virtualization and more are altering the process forever.
In Desktop Management, One Size Does Not Fit All by Quest Software
April 19, 2012 - (Free Research) Discover how you can ease desktop management challenges with granular-targeting criteria capabilities that eliminate the need for complex scripting and Group Policy in this essential resource.
Trial: Rational AppScan Standard Edition V8.5 by IBM
March 23, 2010 - (Free Research) Download Rational® AppScan® Standard Edition V8.5, previously known as Watchfire AppScan, a leading Web application security testing tool that automates vulnerability assessments and scans and tests for all common Web application vulnerabilities including SQL-injection, cross-site scripting, and buffer overflow.
The Desktop Admin's Guide to BYOD: Pros and Cons of BYOD by Aerohive Networks
May 23, 2012 - (Free Research) Despite the fact that BYOD and BYOPC can reduce costs, add IT flexibility, and keep employees happy, they are not without issues. Check out this E-Book from SearchConsumerization.com to learn the promises and pitfalls of BYOD and BYOPC and discover how to successfully embrace them in your organization.
12 Steps to Bring Your Own Device (BYOD) Success by Global Knowledge
April 30, 2012 - (Free Research) This essential resource outlines 12 steps to a secure and managable Bring Your Own Device (BYOD) program. Find out how you can leverage the advantages of IT consumerization while mitigating the risks.
The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.
June Issue of Information Security magazine: Mobile Security: A New Game Plan by Information Security Magazine
June 2011 - (Free Research) This month's Information Security Magazine Online cover story highlights the importance for an updated security game plan due to the influx of personal smartphones and other computing devices making their way into the enterprise. Also, learn how to focus your SIM solution to avoid information overload and explore FISMA challenges.
Combining virtual server backup methods for a complete strategy by CommVault Systems, Inc.
May 2012 - (Free Research) This expert e-guide outlines strategies for combining virtual server backup methods with traditional approaches for a more comprehensive VM backup system. Discover tips that will protect your virtual environment at no extra cost.
Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel
April 2011 - (Free Research) More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.
VMware vCenter Site Recovery Manager disaster recovery best practices by Dell and VMware
March 2011 - (Free Research) In this tutorial on Site Recovery Manager disaster recovery best practices, learn what you need in place to use VMware Site Recovery Manager, how to test and execute your recovery plans, and if Site Recovery Manager would be a good fit for your company's disaster recovery strategy.
Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
City of Ulm Case Study by Centennial-Software
July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability.
BYOD: Focus on User Experience, Not the Device by Avaya
May 2012 - (Free Research) <p>There’s more to bringing outside devices into your IT infrastructure than just connecting them to your network. For BYOD to really work, you need a comprehensive plan. Discover more in this research report. </p>
Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc.
May 2004 - (Free Research) People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason.
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