Security Policies | Customer Experience Management (CEM) | Customer Relationship Management (CRM) | Data Security | Customer Service (General) | Network Security | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Customer Interaction Management | Data Center Management | Managed Security Services

Search Results		1 - 25 of 103 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Security Whitepaper: Google Apps Messaging and Collaboration Products by Google Apps July 06, 2010 - (Free Research) Content Provided by Google. Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Security Magazine: “Health Care Data Protection” by Information Security Magazine March 15, 2011 - (Free Research) This month’s Information Security Magazine Online cover story dissects the recent HIPAA revisions made by the HITECH Act. (EGUIDE) VIEW ABSTRACT | GO TO

Threat Analysis: Understanding and Combating DDoS Attacks by SecureWorks May 31, 2011 - (Free Research) This analysis focuses on the types of attacks generally referred to as distributed denial-of-service, or DDoS, attacks. DDoS attacks are most often used to extort or damage businesses whose websites or online assets are a major source of revenue, are an indicator of brand value, or are critical to operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to tackle risk taxonomy by ComputerWeekly.com November 25, 2010 - (Free Research) This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI Trends and Strategies E-Zine Issue 1 by SearchBusinessAnalytics January 27, 2012 - (Free Research) The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more. (EZINE) VIEW ABSTRACT | GO TO

Mobile payment technology - a buyer's guide by ComputerWeekly.com November 18, 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Mobile payments market opportunities for business by ComputerWeekly.com December 20, 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Cloud Solutions for Web Applications: A Revolutionary Platform for Public and Private Clouds by Dell, Inc. and Intel June 02, 2011 - (Free Research) More IT pros are looking to introduce a cloud infrastructure to their organization. However, as the definition and its potential benefits have morphed over time, knowing exactly what this technology offers is not always easy. This white paper highlights cloud computing to help you better evaluate this technology. Learn more here. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Classification of Data Center Management Software Tools by APC by Schneider Electric February 10, 2012 - (Free Research) This resource divides the data center management tools into four distinct subsets and provides definitions and examples of each. Learn how you can determine which physical infrastructure management tools are needed to operate a data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workforce Management Software Best Practices by Infor WFM Workbrain February 07, 2012 - (Free Research) Workforce management (WFM) helps manufacturers improve operational efficiency and enable them to establish control over their enterprise. This e-guide offers an expert definition of WFM software and divulges best practice tips for deployment. (EGUIDE) VIEW ABSTRACT | GO TO

Defining a Framework for Cloud Adoption by IBM July 29, 2010 - (Free Research) Read this paper to learn how IBM has developed a cloud computing adoption framework which establishes common definitions for cloud computing delivery models and services, illustrates the key capabilities to consider when developing cloud computing strategies, and identifies key aspects required to successfully execute that strategy. (WHITE PAPER) GO TO WHITE PAPER

Understanding and Managing the Risk of Change by Global Knowledge June 17, 2011 - (Free Research) A flexible, adaptable and scalable IT infrastructure means that change is the only constant. Access this exclusive resource for an in-depth definition of change management and tactics for increasing your ROI via the change process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: PA Consulting: Securing data in the cloud by ComputerWeekly.com August 05, 2010 - (Free Research) Economies of scale, flexibility and costreduction – cloud advocates have made sure that we are familiar with these potential benefits, even if we have yet to agree on an exact definition of cloud computing. But doubters argue that none of these benefits will actually be available unless some fundamental security issues can be overcome. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Win Online: Advanced Personalization in E-Commerce by Oracle Corporation April 25, 2011 - (Free Research) Now that online shopping is a mainstream actitivity, the competition to win the e-commerce customer has never been fiercer. Today, the challenge is no longer getting customers to shop online but getting the existing base of online shoppers to spend more and exhibit brand loyalty. Learn how to win the battle of the brands in today's white paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering a Unique Online Experience for Segments, Regions, and Brands: Knowing When to Use Personalization, Microsites, and Independent Sites by Oracle Corporation April 25, 2011 - (Free Research) Differentiating customer experiences for online channels is an important deciding factor for loyalty and growth. This white paper discusses the primary considerations and options for delivering a unique online experience to satisfy all of your customer and stakeholder needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc. November 08, 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

See Tickets Puts Online Service Center Stage with Riverbed by Riverbed Technology, Inc. November 09, 2011 - (Free Research) With 85 percent of its ticket sales made online, See Tickets needed a robust, secure, highly accessible website. The company chose the Riverbed Stingray Traffic Manager to ensure that its site was always online and fast, even during extreme peaks in traffic. Now the company’s valued customers receive optimal online service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Removing Struggle from Online Shopping: Findings from Econsultancy's Customer Experience Survey by Tealeaf November 02, 2011 - (Free Research) This is a white paper compiled of survey findings on understanding a business' online customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stop losing revenue from poor online customer experiences by Tealeaf August 01, 2011 - (Free Research) 24% of annual online revenue is lost globally due to poor online customer experience. This report will underscore the importance of online customer experience management, or CEM, which is about taking a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 FFIEC Authentication Guidance: A New Standard For Online Banking Security by PhoneFactor January 06, 2012 - (Free Research) This white paper provides an overview of the updated FFIEC Guidance on Authentication and addresses the threat landscape which helped define it. View now to explore the gap between the previous guidance and this latest update, and why methods like out-of-band authentication with transaction verification are key to protecting online banking today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Implement an Effective SharePoint Governance Plan by AvePoint, Inc. September 15, 2011 - (Free Research) This white paper outlines the need for governance in an organization and how SharePoint can help achieve a successful governance plan. Topics discussed include: why implement a governance plan, how to implement a plan and best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Web retailing - keeping the orders flowing by ComputerWeekly.com August 12, 2010 - (Free Research) Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to handle requirements for risk assessment methodologies by ComputerWeekly.com November 25, 2010 - (Free Research) Over time, the information security/risk management profession has developed a variety of methods for assessing risk within an organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Digital Trust in the Cloud: Liquid Security in Cloudy Places by CSC November 17, 2011 - (Free Research) While some individual users are experimenting with cloud processing, other users have already fully committed to the cloud as an important part of their enterprise architecture and operation. Read this white paper to learn about the evolution of cloud processing and whether or not the cloud processing boom will continue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc. May 2004 - (Free Research) Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 103 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.