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Your search for keyword: On-Line Customer Service Workflow returned 1330 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchSAP.com E-Book: SAP Workflow update: Must-knows for delivering successful workflow projects by Dolphin
October 20, 2010 - (Free Research) SAP shops have long been using the Workflow module to automate processes controlled by the SAP FI module. Customers are looking to extend SAP Workflow to derive more value from SAP systems in place. Learn the benefits and challenges of using the SAP Business Workflow module as well as tips for planning a successful Workflow strategy.
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Streamlining Service Provider Operations: Using IT Service Management Software to Improve 8 Key Business Processes by Autotask Corporation
December 10, 2010 - (Free Research) This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more.
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BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 08, 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
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DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution. 
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Accounts Payable: Consolidating AP Workflow Outside the SAP System by Esker Inc.
December 20, 2010 - (Free Research) Interested in automating the AP process? Before moving ahead, consider whether it’s best to automate AP workflow inside or outside the SAP system. Integrating a solution that runs AP workflow inside the SAP system might seem logical, but there are some important factors to take into account. Learn about the advantages of external AP workflow.
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Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase
Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone. 
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Pragmatic ITIL: Bridging the Gulf between Theory and Practice by Nimsoft, Inc.
January 04, 2012 - (Free Research) While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Lime Pictures Implements its Vision with Quantum StorNext by Quantum Corporation
June 18, 2009 - (Free Research) This case study highlights the challenges faced by an independent production company and the benefits achieved through the adoption of Quantum's StorNext digital workflow solution.
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Winning with SAP-Integrated Workflow Solutions by Winshuttle, LLC
May 22, 2012 - (Free Research) Fostering a business environment that is able to easily adapt and transition to new and changing situations is crucial to your success. In this white paper, learn how to use a business developer model as a workflow strategy to increase your agility, productivity, and value.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Case Management: Making its Mark on Key Government Sectors by IBM
May 10, 2012 - (Free Research) Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Need a Modern Alternative to Your Costly ERP Software? Look No Further by Workday
December 31, 2011 - (Free Research) Traditional enterprise resource planning (ERP) systems are too heavy, too complex, and too expensive. Read this paper to discover an alternative ERP strategy that provides the agility, visibility and controls beyond basic accounting needed in today’s climate of constant change, increasing regulatory oversight, and instant information access.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management with a Competitive Edge: Implementing Transparent, Agile, and Consistent Business Process Management by ILOG, an IBM Company
April 2008 - (Free Research) This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc
January 2009 - (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them.
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Business Rule Management Systems and Financial Services: Equifax as a Case Study by ILOG, an IBM Company
April 2008 - (Free Research) This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliance: The Five Red Flags - How Technology Can Mitigate Compliance Risks Across Your Workflow by Advent Software, Inc
March 2010 - (Free Research) The challenge for Chief Compliance Officers is to understand the risks associated with each of these three drivers of compliance and how they can be mitigated. Read this paper to find out more.
(WHITE PAPER) GO TO WHITE PAPER

Best practices for optimizing financial workflows in SAP environments by Dolphin
May 2011 - (Free Research) There's potential for SAP Workflow to provide structure to a crazy mix of papers and financial forms at any company.  In this white paper, find out best practices to get the most out of the SAP Workflow experience.
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Enabling business agility through real-time process visibility by IBM
April 2012 - (Free Research) Read this brief paper to learn about a platform that offers end-to-end visibility, while transactions are in process. Learn how a customizable, operational dashboard enables real-time visibility into the overall state of operations and transactions across disparate systems and applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How To Use Workflows In SharePoint by Global Knowledge
July 2010 - (Free Research) In this white paper, we will discuss how SharePoint workflows work and how you can implement them to im­prove existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Solutions for Increasing Sales Productivity and Revenue by Sybase, an SAP company
March 2010 - (Free Research) The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluating and Selecting a Secure, Managed File Transfer Solution by Ipswitch File Transfer
February 2011 - (Free Research) This paper examines how recurring file and data transfers are the lifeblood of your organization, so each one is critical to your success. Ipswitch File Transfer’s line of solutions help your organization automate and streamline your most complex data transfers and workflow processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lahey Clinic - EMR Transition Accelerated by Iron Mountain
March 2012 - (Free Research) This resource examines how on health care facility was able to develop a paper-to-digital workflow that creates electronic versions of select information on an as-needed basis.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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