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Your search for keyword: Non-Profit Call Centers Warehouse returned 770 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Lahey Clinic - EMR Transition Accelerated by Iron Mountain
March 08, 2012 - (Free Research) This resource examines how on health care facility was able to develop a paper-to-digital workflow that creates electronic versions of select information on an as-needed basis.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
(EBOOK) VIEW ABSTRACT | GO TO

FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies
April 26, 2012 - (Free Research) This paper discusses first contact resolution and the offerings for measuring success with FCR.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Future Proofing Your Mobile Computers: How the Features You Select Now Can Protect & Extend Your Investment Years into the Future by Intermec
November 01, 2010 - (Free Research) This white paper explains how the features and options available for ruggedized mobile computers used in warehousing and distribution can extend the time they can perform in warehouses and distribution centers. It also provides guidance on how to make decisions that will protect your investments by meeting user needs today and into the future.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

HP Business Data Warehouse appliance by HP & Intel
July 22, 2011 - (Free Research) Access this brief resource for an informative overview of the HP's Business Data Warehouse Appliance.
(DATA SHEET) VIEW ABSTRACT | GO TO

UCHC Leverages Enterprise Job Scheduling to Automate Data Integration Processes by Cisco Systems, Inc.
January 24, 2012 - (Free Research) Thinking of launching a data warehousing project? Learn how the University of Connecticut Health Center (UCHC), a leading biomedical research center, healthcare facility, and medical school, achieved end-to end automation of data integration and data loading processes from internal and external data sources to ensure consistent, accurate reporting.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies
April 26, 2012 - (Free Research) This paper discusses using predictive analytics to improve customer satisfaction.
(EBOOK) VIEW ABSTRACT | GO TO

How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Online Data Warehousing Assessment Tool by Oracle Corporation
December 12, 2011 - (Free Research) This tool offers you a better understanding of your organization’s ability to manage growing volumes of information. It only takes a few minutes to answer these questions and receive your score. Try it now.
(ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building blocks for data center DNA by Dell, Inc. and Intel
April 25, 2011 - (Free Research) By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Key to Successful Data Integration and Data Warehouse Initiatives in Healthcare by Cisco Systems, Inc.
January 24, 2012 - (Free Research) Organizational trust in data may be the single largest barrier to business intelligence (BI) success in the health care industry today. Access this resource to learn how an automated enterprise job scheduler and automated process optimization tools can ensure that your data is accurate and consistent.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learn how to Get Real-Time Access to Critical Data Stored in Oracle E-Business Suite

 by Noetix Corporation
February 28, 2012 - (Free Research) Read this paper to learn how Noetix BI provides a foundation that allows organizations to access information from Oracle E-Business Suite and other enterprise data sources and to deliver it to business users across the organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Leverage Oracle GoldenGate with MySQL Databases by Oracle Corporation
December 09, 2011 - (Free Research) This brief white paper outlines the different capabilities and properties of MySQL and Oracle GoldenGate, including real-time data warehousing, real-time reporting, OLTP query offloading and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exadata Smart Flash Cache and the Sun Oracle Database Machine by Oracle Corporation
October 30, 2009 - (Free Research) Exadata Smart Flash Cache is the fundamental technology of the Sun Oracle Database Machine Full Rack that enables the processing of up to 1 million random I/O operations per second (IOPS), and the scanning of data within Exadata storage at up to 50 GB/second. Read this paper for more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Servers and Storage E-book Chapter 1: Selecting a Server for Virtualization by Hewlett-Packard Company
March 24, 2011 - (Free Research) Selecting a new server is always a crucial call, but virtualization adds some wrinkles. Selection criteria should emphasize hardware attributes that demand serious consideration in a virtual environment. Read chapter one of this e-book and learn best practices and gain expert advice on selecting a server for virtualization.
(EBOOK) VIEW ABSTRACT | GO TO

How data warehouse accelerators will benefit your business by IBM
October 12, 2011 - (Free Research) Read this insightful white paper now and learn how a data warehouse accelerator can help you swiftly decipher patterns, predict future trends and improve the overall performance of your warehouse while also minimising manual tuning.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vCenter Operations by VMware, Inc.
March 01, 2011 - (Free Research) Virtualisation and cloud computing are causing many organisations to take a second look at their existing management processes. This product brief discusses how one management platform distinguishes itself in a highly competitive market and reveals exclusive results from recent research on this topic.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

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