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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
Dell Management Plug-In For VMware vCenter by Dell, Inc. and Intel
March 28, 2012 - (Free Research) Today's organisations are struggling to manage not only the physical aspects of their infrastructure, but also the virtual ones. This video examines a virtual appliance that can simplify data centre management by integrating physical and virtual tools and processes.
Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation
December 01, 2008 - (Free Research) This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system
Q&A Evaluating the Cloud with IDC's Joseph Pucciarelli by CSC
March 14, 2012 - (Free Research) Migrating to the cloud can be a tricky process which IT pros should be aware of before starting on their initiatives. Access this essential resource to discover a useful Q&A that spotlights the range of issues you could encounter when adopting cloud services. Also, learn more about the three types of cloud and their uses.
How to Prove, Identify and Establish Trust in E-Business by Quest Software
March 2008 - (Free Research) This technical brief explains how you can prove the identity of the other party in an e-transaction or exchange of information and also describes why Quest’s Defender is an excellent solution to help you accomplish this.
Closing the print security gap by ComputerWeekly.com
November 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy.
Measuring the True Business Benefits of Web Collaboration by CA Technologies.
September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.
5 Keys to Aerospace and Defense Manufacturing
by Epicor Software Corporation
February 2011 - (Free Research) This paper discusses considerations for A&D manufacturers in the context of enterprise information systems and how they can help address 5 areas of concern: compliance, control, communications, competitiveness, and cutting cost, waste and complexity. The needs of the A&D market aren’t easily addressed by one-size-fits-all products.
12 Criteria to Help Make Your Next ERP Replacement Your Last
by Epicor Software Corporation
January 2005 - (Free Research) Learn twelve criteria to help you identify and select an ERP solution that fits your business needs. Find the right ERP provider that will help you implement quickly and achieve business objectives.
Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
12G OEM video by Dell, Inc. and Intel
March 2012 - (Free Research) Today's servers are evolving rapidly, and many companies do not know how the latest advances will impact the operation of their data centres. This video spotlights the notable improvements to one server architecture and examines the features that organisations will find most beneficial.
The Network Evolution University: Next Generation Networks by SearchNetworking.com
November 2011 - (Free Research) In order to combat the ever-evolving challenges of today’s networks, it’s time to head back to school in our exclusive Network Evolution University – Featuring three distinct classes and nine progressive learning lessons that explore all there is to know about next generation networks and how to overcome the challenges they present.
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