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Increasing the efficiency of case file coordination in social services by IBM
June 15, 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.
Optimizing insurance claim management for successful outcomes by IBM
October 19, 2011 - (Free Research) Insurance organizations are turning to advanced case management solutions to overcome challenges from manual processes and legacy systems no longer equipped to handle today's influx of info. This paper outlines how one advanced case management option can facilitate better collaboration and analytics, both of which can help detect fraud quicker.
Managing Social Content to Maximize Value and Minimize Risk by IBM
August 17, 2011 - (Free Research) Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit.
Become a social business on the cloud IBM SmartCloud for Social Business collaboration services by IBM
April 16, 2012 - (Free Research) This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity.
Getting Started with Apache Service Mix by FuseSource
February 28, 2012 - (Free Research) Watch this informative webcast from FuseSource to get an introduction to ApacheServiceMix, an open source container useful for integration and SOA-- ESB.
The Art of Social Sales by Oracle Corporation
November 30, 2009 - (Free Research) Read this paper for a discussion from some of the top corporate leadership and thought leaders on how social selling, a.k.a. Sales 2.0, works in specific industries. Listen to what they have to say about how high tech, non-profits, retail, sports, and telcos do it.
MWD Advisors, BPM Vendor Capability Comparison by Oracle Corporation
April 14, 2010 - (Free Research) Download this white paper for deep insight into the release of Oracle BPM Suite 11gR1 and the capabilities it has to improve your organization's BPM needs. Read this now and learn the power of developing rule sets directly within the suite for ease of management, the breakdown of each product in the suite and the capabilities they bring and more.
SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company by Global Knowledge
November 22, 2010 - (Free Research) This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level.
Bersin Bulletin - Rethinking Recruiting: Modernizing the Way We Hire by SuccessFactors
March 09, 2011 - (Free Research) While many are out of work and eager to find jobs, organizations are having trouble finding the right candidates for the jobs they're hiring for. This white paper discusses how leveraging social networking technologies can improve the recruitment process and ensure the right applicants are sought out and hired.
E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.
September 22, 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.
Successfully Move Your SAP Business Core to the Social Enterprise
by Salesforce.com
February 06, 2012 - (Free Research) Read this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.
Defining the 21st Century salesperson by SAP America, Inc.
May 15, 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
Records Management: The Keys to Success
by Iron Mountain
April 17, 2012 - (Free Research) <p>With the heightened compliance regulations, your records management has never been more important. Read this e-book to discover: the importance of physical and digital records convergence, why data retention is a cross-departmental concern, new apps designed specifically for e-discovery, and the compliance risks associated with social media.</p>
Avoiding the Seven Deadly Sins of Social Collaboration by SuccessFactors
April 20, 2012 - (Free Research) Watch this webcast to learn the seven don’ts of social collaboration in your organization. Discover how to choose and deploy a collaboration platform, as well as the benefits you’ll realize.
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
Social media is not just for fun – it can transform your business by ComputerWeekly.com
January 19, 2011 - (Free Research) This six-page Buyer’s Guide to Social Media explains why CIOs and senior IT professionals have a prime oppor tunit y to rethink core business processes and examine how to use social computing to create advantages for their business.
Booz CIO briefing: Web 2.0 - lead now or get out of the way by ComputerWeekly.com
March 10, 2011 - (Free Research) Web 2.0 and new media technologies, such as blogs, wikis, and social networks, are spreading rapidly through companies, often without IT's direct involvement. This report from Booz&Co argues that CIOs and their IT departments must take the lead in these emerging technologies.
How the Cloud Can Transform Your Enterprise
by Salesforce.com
January 31, 2012 - (Free Research) The business value of social and mobile apps can now be harnessed by organizations who are already using SAP applications for their core operations. View this brief video explanation to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.
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