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Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
Streamline your application portfolio to help cut costs, fund innovation and reduce risk by IBM
September 14, 2011 - (Free Research) This paper outlines the need for an application portfolio management (APM) solution and why a successful venture depends on an accurate picture of the portfolio. Learn why it's vital to understand which business processes your employees rely on and why the proper level of visibility leads to well-informed decisions about retiring or replacing apps.
BYOD and the Wireless Revolution by Avaya
December 30, 2011 - (Free Research) BYOD and the wireless revolution are changing the modern enterprise – are you ready? This resource explores how to ready your network for BYOD in order to reap the most benefits while simultaneously maintaining control over your network and corporate assets.
Large Bank Turns to Bit9 for Virtual Desktop Protection by Bit9, Inc.
May 23, 2012 - (Free Research) With concerns over their VDI-enabled ATMs and an expiring security solution, Stillwater National Bank and Trust company (SNB) needed a new option. In this case study, uncover why SNB decided to go with Bit9 Parity and how it enabled them to lock down their ATMs, PCs and servers and to protect from emerging threats.
Accelerate the delivery of modern applications by Hewlett-Packard Limited
March 02, 2012 - (Free Research) An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.
ERP Selection: Starting Out on the Right Foot by Epicor Software Corporation
April 12, 2012 - (Free Research) <p>Read this Aberdeen Insight analyst report to learn how a good enterprise resource planning (ERP) strategy can make your software selection process a breeze. Find survey results on how companies approached their selection process and how ERP impacts a company's overall performance.</p>
Computer Weekly Special Report: Fujitsu by ComputerWeekly.com
January 26, 2011 - (Free Research) Fujitsu has been an insular company, with a market centred in Japan. Does it have what it takes to reinvent itself as a well-represented global player, with cloud computing at its heart?
Redeploy Your Workforce with SaaS to Foster Better Align It with Strategic Goals
by Workday
March 12, 2012 - (Free Research) What if HR executives could easily map and analyze their human capital in relation to the strategic priorities of the organization? View this brief video to learn how to leverage software that can help you to re-deploy your workforce to better align it your strategic objectives.
Sybase Capital Markets Guide by Sybase, an SAP company
June 15, 2011 - (Free Research) This finantial e-guide covers the impact of real-time data and how to take advantage of new risk strategies. Articles and research focus on technological innovation, business strategy and geographical markets and is full of insights from Sybase experts and other leaders across the financial services industry.
Introduction To Complex Event Processing (CEP) In Capital Markets by Sybase, an SAP company
February 22, 2012 - (Free Research) This free Sybase presentation provides a high-level overview of Complex Event Processing (CEP). It begins by defining CEP and its capital markets applications, and culminates with the powerful Sybase Aleri CEP platform and its features and benefits.
In Desktop Management, One Size Does Not Fit All by Quest Software
April 19, 2012 - (Free Research) Discover how you can ease desktop management challenges with granular-targeting criteria capabilities that eliminate the need for complex scripting and Group Policy in this essential resource.
Sybase Customer Success: Barclays Capital by Sybase, an SAP company
June 15, 2011 - (Free Research) Through increased information visibility and data accuracy, Barclays Capital was able to mitigate exposure to operational and reputational risk. Read the entire case study now, compliments of Sybase.
Talent Management 2017 by SuccessFactors
April 26, 2012 - (Free Research) Being proactive about your human capital management (HCM) strategy is a great place to start planning for the future of your business. Read this paper to learn how the business environment and workforce and predicted to change in the next five years and how you can adapt your HCM policies now to accommodate them down the road.
The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.
Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge
February 2010 - (Free Research) Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes.
10 Questions HR & Payroll Vendors May Not Want You to Ask by Ultimate Software
February 2011 - (Free Research) Organizations that want to enter the market for a new human capital management (HCM) solution are faced with the challenge of making an informed decision about new vendors. This white paper provides advice on how to uncover an efficient, cost-effective HCM solutionswith the top 10 questions organizations should be asking.
Combining virtual server backup methods for a complete strategy by CommVault Systems, Inc.
May 2012 - (Free Research) This expert e-guide outlines strategies for combining virtual server backup methods with traditional approaches for a more comprehensive VM backup system. Discover tips that will protect your virtual environment at no extra cost.
Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel
April 2011 - (Free Research) More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.
IBM SPSS Predictive Operational Analytics by IBM
May 2012 - (Free Research) Operational dexterity is essential in today's globally competitive business environment. A predictive analytics solution can help you achieve this level of agility. This webcast from IBM outlines a predictive operational analytics option that enables you to capture and integrate data to determine future outcomes and make better decisions.
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