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Your search for keyword: IVR - telephone Video returned 159 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
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STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies
April 26, 2012 - (Free Research) This paper discusses first contact resolution and the offerings for measuring success with FCR.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
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AC vs DC Power Distribution for Data Centers by APC by Schneider Electric
October 2010 - (Free Research) In this paper, you'll learn why high-efficiency AC will likely emerge as the dominant choice for data center power distribution. Topics covered include a review of the characteristics of AC & DC distribution, A mathematical model of the efficiency of two different AC distribution systems, and Why many of the DC benefits are unfounded.
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Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
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Best Practices for Creating and Maintaining a Clean Database by Experian QAS
November 2011 - (Free Research) Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes.
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10 Steps to a Single Customer View by Experian QAS
November 2011 - (Free Research) Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.
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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
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BUYER’S GUIDE: 5 Easy Steps to Selecting the Right Video Surveillance Solution for Your Business by Iomega Corporation, an EMC Company
May 2012 - (Free Research) <p>As an innovator in affordable storage and management solutions for video surveillance, Iomega has something for everyone. Read this Buyer’s Guide for five easy steps to help you determine which Iomega video surveillance solution is right for you.</p>
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CIO Perspectives: Best-Practice Approaches to Deploying Video Collaboration Across the Enterprise by Polycom, Inc.
December 2011 - (Free Research) <p>The widespread adoption of unified communications (UC) only proves its importance to the workplace. In this resource, uncover the benefits of and case for adding visual communications and video to your UC strategy.</p>
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Miercom Report Avaya WLAN Controller 8180 by Avaya
December 2011 - (Free Research) This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products.
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10 Best Practices for Making Video Part of Your Collaboration Strategy by LifeSize
August 2011 - (Free Research) This resource describes the benefits of incorporating video collaboration as a standard business practice which can result in tighter employee and business partner relationships, increased productivity, faster decision-making and many more lucrative benefits.
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Unify Voice, Video, Data, and Mobile Applications on Fixed and Mobile Networks by Cisco Systems, Inc.
March 2012 - (Free Research) Implementing the right management solution for your Unified Communications strategy is imperative to reaping all the benefits UC has to offer, as well as simplifying your UC environment, reducing TCO, and increasing user satisfaction.
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World Kitchen Video - World Kitchen Serves Up ECM Globally by SAP America, Inc.
May 2012 - (Free Research) Access this video to discover how you too can achieve fast and efficient data management and streamlined business processes with SAP and OpenText.
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SAP Portal Site Management Video/Self Running Demo by SAP America, Inc.
May 2012 - (Free Research) The SAP Portal Site Management app allows you to run multiple portals within an integrated Web content management (WCM) system. Watch this step-by-step demonstration to see just how easy it is to edit an existing Web page using the tool. Learn how SAP Portal Site Management can enhance your portal environment and improve your overall experience.
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Driving Digital Efficiencies - Bundeswher Fuhrpark xECM video by SAP America, Inc.
May 2012 - (Free Research) Access this video to discover how Bundeswher Fuhrpark saved time and money and increased productivity with SAP Extended ECM for content and records management.
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Data Migration Teaser Video by SAP America, Inc.
May 2012 - (Free Research) This brief video provides an overview of SAP's data migration offering.
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How to Accurately Detect and Correct Packet Loss by Silver Peak
December 2010 - (Free Research) <p>This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time.</p>
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Real World Data Center Management: Part 3 by Dell, Inc. and Intel
September 2011 - (Free Research) In this video, Christian Liem, Server Manager at Gensler, shares his views on capacity planning, automation, the value in standardizing IT resources, both the technology and the process for delivering it. Watch this video to learn more about the issues and progress on their virtualized environment.
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Unified Provisioning Manager to Deploy and Implement UC by Cisco Systems, Inc.
February 2012 - (Free Research) Discover how a unified communications management solution can help you facilitate easy collaboration every time, from any workspace.
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Enterprise Strategy Group Lab Video: Spectra T50e and T120 by Spectra Logic Corporation
April 2012 - (Free Research) <p>Check out this ESG video today to explore the current state of tape and backup operations in data-driven IT.</p>
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The Intersection of Big Data and Data Warehousing by Talend
April 2012 - (Free Research) Big data can present big problems. Just ask expert Wayne Eckerson, who takes some time in this first installment of a two-part video series to discuss the common issues surrounding the management of big data growth in a data warehouse. Learn why big data is more pivotal than ever, how you can gain a competitive advantage by analyzing it and more.
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Storage Solutions: NetApp Testimonial Video by Intel
April 2012 - (Free Research) <p>This video discusses how one organization utilized advanced storage solutions to improve performance levels by 300% and drive customer value.</p>
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