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How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc. June 01, 2009 - (Free Research) More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lean IT: The Time for Transformation is Now by CA August 01, 2009 - (Free Research) Many institutions are investigating opportunities to create more value for customers by eliminating or reducing non-value-adding activities. Lean processing, long a staple in manufacturing, provides this opportunity for increasing efficiency within financial services. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Monitor Cloud Platforms, SaaS Applications, and Internal Business Applications from the Same Platform by Nimsoft, Inc. November 01, 2009 - (Free Research) This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

OLTP and Exhange Server performance summary of Intel Xeon Processor E5506, E5520, E5540, and X5550 on the Dell PowerEdge R710 Server by Dell, Inc. and Intel April 01, 2009 - (Free Research) One key finding discovered from this test is that the Intel Xeon Processor E5520 2.26GHz-based Dell PowerEdge 710 server achieved 75.9% higher SQL Server 2008 performance than did the Intel Xeon Processor E5506 2.13GH-based Dell PowerEdge 710 server. Read this test report summary to learn more key findings. (TEST RESULTS) VIEW ABSTRACT | GO TO

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 04, 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. (EBOOK) VIEW ABSTRACT | GO TO

File System Inventory Summary Report: File Storage Usage for a Mid-sized Technology Company by F5 Networks, Inc. October 01, 2008 - (Free Research) "Company ABC" is a successful enterprise with an annual storage growth rate of 70%, and a series of data management challenges. Check out this report to see what they uncovered by conducting a file system inventory -- and how they used that information to reduce costs and improve data management (DATA SHEET) VIEW ABSTRACT | GO TO

Five IT Trends that Reduce Cost AND Improve Web Performance by Gomez August 07, 2009 - (Free Research) Hear from Forrester Research experts to learn about 5 key business and technology trends that are enabling companies to reduce costs AND ensure web application performance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Initial Investment Payback Analysis Summary Report: Dell PowerEdge R710 Solution with Hyper-V vs. Dell PowerEdge 2850 Solution by Dell, Inc. and Intel May 01, 2009 - (Free Research) Dell commissioned Principled Technologies to estimate how many months it would take to recapture initial investment costs when consolidating multiple 4-year-old Dell™ PowerEdge™ 2850 server and storage solutions onto a Dell PowerEdge R710 server and storage solution using Microsoft® Windows Server® 2008 with Hyper-V™ (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Initial Investment Payback Analysis: Dell PowerEdge R710 solution with VMware ESX vs. Dell PowerEdge 2850 solution by Dell, Inc. and Intel May 01, 2009 - (Free Research) In this report, we estimate both the number of older solutions each Dell PowerEdge R710 solution can replace and the payback period for replacing those older solutions. One key finding discovered is that each Dell PowerEdge R710 solution with VMware ESX can replace seven Dell PowerEdge 2850 solutions, and could yield a payback in under 18 months. (TEST RESULTS) VIEW ABSTRACT | GO TO

Windows Server 2008 High Availability: Technology Comparison by Marathon Technologies September 17, 2009 - (Free Research) Downtime can create significant financial and regulatory non-compliance consequences. This webcast provides viewers with tips for planning a high availability strategy for Windows Server 2008 to reduce downtime. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Doing Good: Business and the sustainability challenge: An Executive Summary focusing on North America by SAP America Inc December 29, 2008 - (Free Research) Read this report on an EIU survey of 320 executives. Focusing on North America case studies and issues, the report reviews the growing importance of sustainability strategies and management and the challenges included. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Initial Investment Payback Analysis: Dell PowerEdge R710 solution vs. Dell PowerEdge 2850 solution by Dell, Inc. and Intel May 01, 2009 - (Free Research) In this report, we estimate both the number of older solutions each Dell PowerEdge R710 solution can replace and the payback period for replacing those older solutions. One key finding discovered is that each Dell PowerEdge R710 solution can replace up to nine Dell PowerEdge 2850 solutions, and could yield a payback in around 9 months. (TEST RESULTS) VIEW ABSTRACT | GO TO

Initial Investment Payback Analysis: Dell PowerEdge R710 solution with Hyper-V vs. HP ProLiant DL385 solution by Dell, Inc. and Intel March 01, 2009 - (Free Research) In this report, we estimate both the number of older solutions each Dell PowerEdge R710 solution can replace and the payback period for replacing those older solutions. Read on to learn more. (TEST RESULTS) VIEW ABSTRACT | GO TO

Initial Investment Payback Analysis: Dell PowerEdge R710 solution vs. HP ProLiant DL385 solution by Dell, Inc. and Intel March 01, 2009 - (Free Research) In this report, we estimate both the number of older solutions each Dell PowerEdge R710 solution can replace and the payback period for replacing those older solutions. One key finding discovered is that each Dell PowerEdge R710 solution can replace up to nine HP ProLiant DL385 solutions, and could yield a payback in under 9 months. (TEST RESULTS) VIEW ABSTRACT | GO TO

Avoiding the Disk Bottleneck in the Data Domain Deduplication File System by Data Domain April 10, 2009 - (Free Research) This paper introduces three techniques employed in the production Data Domain deduplication file system and shows how they can be used to relieve the disk bottleneck. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Using Supply Chain Performance Management Strategically by SAP America Inc November 05, 2009 - (Free Research) Paralleling the explosion in materiel sourcing over the past decade, corporate supply chains have grown strikingly more complex because of a greater amount of outsourcing, increased globalization and a more complex regulatory environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus UK October 27, 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

eBook - Chapter 4: Pay-Per-Use in the Cloud – Cutting Infrastructure Costs by SearchCloudComputing.com September 24, 2009 - (Free Research) Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge. (EBOOK) VIEW ABSTRACT | GO TO

Enable Project-Centric Manufacturing with Business Software by IFS June 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blue Coat Reporter by Blue Coat May 2009 - (Free Research) Blue Coat Reporter gives managers powerful visibility into all web-related user activity. Beyond URL filtering, Reporter provides customizable, at-a-glance dashboards and reports along with intuitive drill-down capabilities making it an invaluable part of security, compliance, bandwidth management, and other business critical efforts. (DATA SHEET) VIEW ABSTRACT | GO TO

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation June 2009 - (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation June 2009 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Where does security fit in the cloud? by VeriSign, Inc October 2009 - (Free Research) This expert E-Guide offers an in-depth look at the security of cloud computing. Discover a risk versus benefits comparison, learn why it may be difficult to satisfy compliance auditors if security controls are obscured, and see why cloud vendors aren’t very concerned with security. (EGUIDE) VIEW ABSTRACT | GO TO

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