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Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
In Desktop Management, One Size Does Not Fit All by Quest Software
April 19, 2012 - (Free Research) Discover how you can ease desktop management challenges with granular-targeting criteria capabilities that eliminate the need for complex scripting and Group Policy in this essential resource.
Xeon E5: Intel Integrated I/O by Dell, Inc. and Intel
May 10, 2012 - (Free Research) Discover how Intel Xeon E5 processors significantly improves I/O performance, reduces latency, and reduces system power usage in this brief video.
Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge
February 12, 2010 - (Free Research) Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes.
The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.
Attention: VMware Now Caters to Storage by Dell, Inc.
March 2012 - (Free Research) Check out this expert E-Guide to learn about new vSphere Storage 1/0 control for virtual environments, how it eliminates storage bottlenecks, and how to configure it. Also learn about VMware’s latest release – vSphere 5 –and what it means for storage administrators.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Combining virtual server backup methods for a complete strategy by CommVault Systems, Inc.
May 2012 - (Free Research) This expert e-guide outlines strategies for combining virtual server backup methods with traditional approaches for a more comprehensive VM backup system. Discover tips that will protect your virtual environment at no extra cost.
Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel
April 2011 - (Free Research) More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.
Meeting the Requirements of I/O Intensive Workloads with the Mainframe
by CA Technologies.
July 2011 - (Free Research) <p>Too often, organizations choose x86-based platforms over more cost-effective mainframe alternatives. This white paper reviews the key benefits of the mainframe and discusses the savings you can expect by using these systems to support heavy I/O applications in your Linux environment.</p>
VMware vCenter Site Recovery Manager disaster recovery best practices by Dell and VMware
March 2011 - (Free Research) In this tutorial on Site Recovery Manager disaster recovery best practices, learn what you need in place to use VMware Site Recovery Manager, how to test and execute your recovery plans, and if Site Recovery Manager would be a good fit for your company's disaster recovery strategy.
Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
City of Ulm Case Study by Centennial-Software
July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability.
Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
Exadata Smart Flash Cache and the Sun Oracle Database Machine by Oracle Corporation
October 2009 - (Free Research) Exadata Smart Flash Cache is the fundamental technology of the Sun Oracle Database Machine Full Rack that enables the processing of up to 1 million random I/O operations per second (IOPS), and the scanning of data within Exadata storage at up to 50 GB/second. Read this paper for more.
How Can I Enable Convenient, Secure Access to Microsoft SharePoint? by CA Technologies.
May 2012 - (Free Research) While Microsoft SharePoint offers exceptional business benefits, it also presents significant security challenges. Access this resource to uncover how to strike the balance between providing users easy access to the information they need, while implementing the necessary controls to adequately protect your business and its sensitive data.
How Can I Virtualize My Mission-critical Servers While Maintaining or Improving Security? by CA Technologies.
May 2012 - (Free Research) <p>Organizations often struggle to fully realize the benefits of virtualization due to the complexity of controlling identities, access and information. In this resource, uncover how to successfully deploy virtualization projects, while providing the right security controls over privileged user access across virtual and physical environments.</p>
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