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How to Evaluate and Buy Small or Midsize ERP Platforms by Exact Software
February 16, 2012 - (Free Research) This e-book provides expert best practices for small and midsized businesses (SMBs) to follow when evaluating enterprise resource planning (ERP) systems. Read more to learn how to avoid speed bumps along the way and make the process as smooth as possible.
Total Economic Impact™ Study Of Neustar®Webmetrics® Monitoring Services by Neustar®
October 13, 2010 - (Free Research) This paper details the results of a Forrester study examining the economic impact and potential ROI that enterprises may see by deploying a Web application and Web site monitoring service. Read this and learn how to evaluate the potential financial impact a Web application and Web site monitoring service can have on your company.
Software as a Service Dramatically Improves CRM Success by Oracle Corporation
February 2008 - (Free Research) Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
CRM Your Salespeople Will Love by Oracle Corporation
September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
Decisions That Drive Success by IBM
November 2010 - (Free Research) Learn how decision management optimizes and automates high-volume decisions to create successful outcomes. Read this white paper to learn how decision management makes it possible to use predictive analytics as an integral part of real-time decision process.
IT as a driver of M&A success by ComputerWeekly.com
March 2012 - (Free Research) IT considerations are not given adequate attention or rigour in the due diligence prior to mergers and acquisitions, this report from Ernst & Young reveals.
The Fast Track to Service Management Success: Software as a Service by CA Technologies.
September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
The CIO's Guide to Optimizing Virtual Desktops by Riverbed Technology, Inc.
May 2011 - (Free Research) Desktop virtualization customers are seeking to reduce support and maintenance costs, simplify management, replace traditional PC hardware, and increase security and resilience. Check out this white paper to learn why desktop virtualization may be a cost effective, efficiency promoting option for your organization.
Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
Work Smarter. Sell Better. Win More. by SAP America, Inc.
April 2012 - (Free Research) Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment.
VM Backup Checklist: 9 Features and Functions by Veeam Software
February 2012 - (Free Research) Check out this SearchDataBackup.com E-Guide for 9 key features you should be looking for when evaluating virtual backup solutions. Also included is a brief case study exploring one company's journey to VM backup success. Read on to learn more.
Evaluating and Selecting a Secure, Managed File Transfer Solution by Ipswitch File Transfer
February 2011 - (Free Research) This paper examines how recurring file and data transfers are the lifeblood of your organization, so each one is critical to your success. Ipswitch File Transfer’s line of solutions help your organization automate and streamline your most complex data transfers and workflow processes.
10 Critical Questions to Ask a Manufacturing ERP Vendor by ComputerWeekly.com
October 2010 - (Free Research) Choosing the right ERP solution for your manufacturing operations is a very important decision, one that you will be forced to live with for years to come. Learn the key elements that need to be evaluated.
10 Critical Questions to Ask a Manufacturing ERP Vendor by Plex Systems
October 2010 - (Free Research) Choosing the right ERP solution for your manufacturing operations is a very important decision, one that you will be forced to live with for years to come. Learn the key elements that need to be evaluated.
How to Win Online: Advanced Personalization in E-Commerce by Oracle Corporation
April 2011 - (Free Research) E-sellers must personalize their customer interactions. Recent studies show that personalization is a highly effective method for increasing consumer lifetime value for online sellers. It can have a direct and positive impact on the core metrics that make up e-commerce success: loyalty, conversion, retention, and average order size.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Buy. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.
Evaluating SaaS vs. on-premise ERP software: Key differentiators and expert advice by Plex Systems
April 2012 - (Free Research) While a Software as a Service (SaaS) enterprise resource planning (ERP) system deployment might hold the key to success for one manufacturer, it could have a negative impact on another. Read this expert e-guide to learn the pros and cons of SaaS ERP and discover 6 ways it differs from on-premise software.
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