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Your search for keyword: Help Desk Delivery returned 825 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.
March 2006 - (Free Research) This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Benefits of an Integrated Solution by Centennial-Software
July 2008 - (Free Research) View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices for Mobile Device Management by GroupLogic
February 2012 - (Free Research) This e-guide from SearchConsumerization.com explores best practices for mobile device management in the enterprise and why your strategy must evolve as the phone technology does.
(EGUIDE) VIEW ABSTRACT | GO TO

Pragmatic ITIL: Bridging the Gulf between Theory and Practice by Nimsoft, Inc.
January 2012 - (Free Research) While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Elastic Load-Balancing with VMware: Webcast by VMware, Inc.
February 2012 - (Free Research) How do you manage performance for apps with 100 to 500 users and no budget for the extra servers to handle random load spikes? With elastic load balancing. View this webcast to learn how to cost-effectively run your applications & balance your load across virtual machines.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions by SERENA Software, Inc.
June 2011 - (Free Research) Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Service Manager: Demo by SERENA Software, Inc.
April 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SaaS-based Service Management: Tailor to the Business with Ease by Nimsoft, Inc.
January 2012 - (Free Research) Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase network insight to improve business critical applications delivery by Cisco Systems, Inc.
October 2011 - (Free Research) Visibility into your network and applications is vital to ensure a consistent and cost-effective delivery of services to your end-users. Access this whitepaper to learn about software that can help you gain this vital visibility and make your network more efficient.
(DATA SHEET) VIEW ABSTRACT | GO TO

Help Ensure Consistent and Efficient Delivery of Applications and Services by Cisco Systems, Inc.
April 2011 - (Free Research) Learn why visibility into your network and applications can help you ensure a consistent and cost-effective delivery of services to your end-users.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

New ways of working - Microsoft’s ‘mobility’ office by ComputerWeekly.com
June 2010 - (Free Research) There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner: Three Phases to Improve Application Delivery Teams by F5 Networks
February 2012 - (Free Research) Most organizations with application performance issues haven't developed the process and organization to take advantage of application delivery technologies many already own. Gartner outlines three phases to help IT organizations deliver better application performance.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

SUPERCHARGE SOFTWARE TIME TO MARKET by Micro Focus
April 2012 - (Free Research) Software delivery plays a vital role in helping businesses achieve their goals. This white paper offers insights on how you can optimize and speed the process through continuous quality assurance. Discover the cost benefits of this strategy and learn can it can ensure user satisfaction.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation
December 2010 - (Free Research) “Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Optimizing Service Delivery in the Cloud

 by CA Technologies.
September 2011 - (Free Research) Effective IT service delivery is critical for any business to run smoothly, however, many organizations are finding that this can be challenging in a cloud environment. This white paper offers key tips on how to overcome this issue and ensure optimal performance of your IT environment by leveraging new, advanced service assurance solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Your Vision for Growth: Credit Services for EMEA by Hewlett-Packard Limited
January 2012 - (Free Research) Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing the Strategic Point of Control in the Application Delivery Network by F5 Networks
February 2012 - (Free Research) Improve performance, implement security procedures, and institute server redundancy that is invisible to the user by leveraging the strategic point of control that exists between the servers in the data center and the Internet.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Packaged Services Can Help Enterprises Realize the Business Value of Their IT Landscape by SAP America, Inc.
May 2012 - (Free Research) View this resource center to learn why many organizations are considered packaged services for delivering the software they need to run their mission-critical business processes while focusing limited resources on business outcomes as opposed to software project requirements.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Delivering Efficiency: Streamlining Pick-Up and Delivery in the Post & Parcel Industry by Intermec
May 2011 - (Free Research) Today’s post and parcel organizations have been drastically affected in recent years by rising costs and shifting requirements. This white paper discusses an error-reducing solution that eliminates costly, advancement barring problems and can help the postal workforce experience increased efficiency and productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Empower IT with an Enterprise Network Management Portfolio by Cisco Systems, Inc.
January 2012 - (Free Research) This is an outline of the features and benefits of a portfolio of management products to help your IT department more effectively manage their networks and the services delivered.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

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