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Oracle Database - The best choice for Siebel Applications by Oracle Corporation April 30, 2010 - (Free Research) This white paper covers the business and technology reasons behind customers' continued choice of Oracle Database for their Siebel Applications deployments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the Application Testing of Your Siebel CRM Environment by Hewlett-Packard Company October 2008 - (Free Research) This paper is based on a SearchSoftwareQuality.com presentation, “Optimizing the Application Testing of Your Siebel CRM Environment,” sponsored by HP and Infosys. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com December 2010 - (Free Research) Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support.  Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc. November 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Executive Brief Smarter Commerce is redefining value chain visibility by IBM November 2011 - (Free Research) Putting the customer at the center of your operations is not a new idea, but truly operationalizing this strategy can be challenging. Read this paper to find out how to improve collaboration and visibility for your customers and partners and deliver consistent and predictable outcomes by synchronizing your entire value chain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Oracle Database Vault: Segregation of Duties and Privileged User Controls by Oracle Corporation July 2009 - (Free Research) Oracle Database Vault is the industry’s leading database security solution for addressing regulatory compliance and concerns over the insider threat. Oracle Database Vault provides the flexible transparent and highly adaptable security controls required in today’s global economy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Apply the power of CRM to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. (EGUIDE) VIEW ABSTRACT | GO TO

Use effective call centers to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. (EGUIDE) VIEW ABSTRACT | GO TO

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc. September 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. (EBOOK) VIEW ABSTRACT | GO TO

Navigating the path to satisfying online customer experience by Tealeaf November 2011 - (Free Research) Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. (EGUIDE) VIEW ABSTRACT | GO TO

Three Keys to Better Data-driven Decisions: What You Should Know… Right Now by SAP America, Inc. February 2012 - (Free Research) It's time for small to midsized businesses (SMBs) still using outdated business processes and systems to bring their decision-making up to speed with a centralized view of enterprise information. Read this white paper to learn how the right tools can give SMBs the accurate, timely data they need to make informed, strategic business decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Scottsdale Medical Imaging: Radiology practice standardizes on HP Workstations, desktops by Intel and HP September 2011 - (Free Research) Scottsdale Medical Imaging has standardized on HP products wherever possible—from business desktop PCs to the servers that support administrative operations and redundant storage arrays that store the vast library of medical images.  Download this case study for additional details on their objective, approach, IT improvements and business benefits. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

An Alternate Perspective on how Accurate ETL and Data Integration Improves Business Intelligence (BI) by Cisco Systems, Inc. January 2012 - (Free Research) Read this brief white paper and learn how many business intelligence (BI) teams, such those at Electronic Arts (EA), are shifting their perspective on extract, transform and load (ETL) job scheduling to an enterprise-oriented view, elevating efficiency and offering greater control and data accuracy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud, On-Premise, or Hybrid: Choosing the Right Combination for Your ERP System by Sage Software January 2012 - (Free Research) In this exclusive resource, read common questions on private, public, and "hybrid" cloud enterprise resource planning (ERP) systems posed by Sage Software customers to IDC's research director Scott Guinn. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ESX versus ESXi by Global Knowledge November 2010 - (Free Research) This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security on a Budget by Global Knowledge May 2011 - (Free Research) This expert white paper establishes the ultimate IT security goal: the most reliable preventative and detective security system possible with the least amount of capital expenditure. From common sense solutions to revolutionary concepts, instructor James Michael Stewart challenges IT pros to explore his methods of saving money on company security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Connectivity in context: Deliver application integration in days by IBM December 2011 - (Free Research) This white paper offers a rapid, flexible and simple approach to connect your enterprise and cloud applications in mere days. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Working the Way Salespeople Work by Oracle Corporation September 2008 - (Free Research) Read this white paper to learn how SaaS implementations of CRM provide an entry point to data that more directly serves salespeople's needs with easy-to-use solutions that help them increase productivity and drive more revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Scale-out Storage: Why Underlying Infrastructure Matters in Today's Hospitals by Intel January 2012 - (Free Research) Scale-out storage is quickly becoming the modern architecture of choice, meeting the needs of today’s storage systems with greater ease, efficiency, and flexibility than traditional “scale-up” architectures – and at lower costs. Discover how the right underlying infrastructure can yield even more total cost of ownership (TCO) improvements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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