IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Process Management (BPM) | Business Intelligence Solutions | Data Center Management | Business Planning | Enterprise Information Integration/ Metadata Management | Enterprise Resource Planning (ERP) | Compliance Management/ Sarbanes-Oxley Compliance | Collaborative Tools | Application Lifecycle Management(ALM)

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Top trends, vendors behind IT event correlation and analysis systems by Hewlett-Packard Company November 17, 2011 - (Free Research) Companies purchasing an event management tool should have a solid understanding of how it will fit into their overall problem resolution processes. This white paper provides insight into the market for event correlation and analysis technologies and compares the leading offerings across several key categories. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real-Time Decision Management Tips by Red Hat September 29, 2011 - (Free Research) Featured as the concluding half of a two-part series which tackles the toughest pain-points for business decision-makers, this webcast features decision management expert James Taylor, who will join RedHat to discuss "Active Decision Management," the effective combination of business rules and event-based approaches. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

What Every IT Manager Needs To Know About Project Management by Global Knowledge May 01, 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Magic Quadrant for Security Information and Event Management by Q1 Labs February 08, 2012 - (Free Research) In 2011, Q1 Labs continued its rapid growth and became more visible in competitive evaluations. The QRadar appliances can be deployed as all-in-one solutions for smaller environments, or can be horizontally scaled in larger environments using specialized event collection, processing and console appliances. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Novell Sentinel: Active Event Monitoring for Improved Security and Compliance Management by Novell, Inc. May 11, 2011 - (Free Research) Novell Sentinel represents a turning point for enterprises. Costly, time-consuming, error-prone manual processes can now be replaced with an automated, rigorous and predictable security- and compliance monitoring program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customers, Not Cars Now Drive Auto Importer’s Strategy by SAP America, Inc. January 31, 2011 - (Free Research) Read this Bloomberg Businessweek case study to learn how Israeli auto importer Colmobil Corp. changed its entire organizational structure and business processes, and, as part of the transformation, overhauled its legacy technology infrastructure to improve its customers' experiences and create business growth. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

From Idea to Delivery: Take a Holistic, End-to-End Approach to Bringing Products to Market by SAP America, Inc. September 30, 2011 - (Free Research) Many organizations still struggle with siloed operations for lack of a clear path to collaboration. But with the right IT strategy and organizational change, a company can enable collaboration beyond its four walls and extend out to suppliers, customers, and partners, integrating all processes from idea to delivery. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Personal vs. Strategic E-mail Archiving with Exchange 2010 by CommVault Systems, Inc. July 13, 2011 - (Free Research) Individuals and organizations often want to retain as much e-mail as possible. Reasons range from convenience to compliance to organizational policy. Some are also the result of court action and legal hold orders. The most common is the individual’s own requirement to keep e-mail as long as possible in a readily accessible log for collaboration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Key to Successful Data Integration and Data Warehouse Initiatives in Healthcare by Cisco Systems, Inc. January 24, 2012 - (Free Research) Organizational trust in data may be the single largest barrier to business intelligence (BI) success in the health care industry today. Access this resource to learn how an automated enterprise job scheduler and automated process optimization tools can ensure that your data is accurate and consistent. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Shed the Inefficiency of Legacy Applications by HP September 16, 2011 - (Free Research) This white paper explores the hazards of application sprawl, and how using the strategy of rationalization - the process of identifying software which no longer provides business benefits to justify maintaining it - can reduce complexity, cut costs, and dramatically increase organizational agility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trends in HR Shared Service Delivery: Service Quality is Gaining Importance on the Agendas of Shared Service Decision-Makers by SAP America, Inc. July 19, 2011 - (Free Research) This white paper demonstrates how, with the right organizational concepts and technology in place, shared services can deliver on promises for both lower costs and better service quality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Analytics Pay Off by IBM January 24, 2012 - (Free Research) Read this white paper to learn four stages of organizational capabilities and associated customer analytics strategies to help gain deeper customer insight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making SIEM work: Processes and policies to enable success by Sensage, Inc. January 16, 2012 - (Free Research) In this engaging video presentation, Nemertes Research Senior Vice President and Founding Partner Andreas Antonopoulos will provide a tactical walkthrough of the SIEM enablement process and answer key questions on how to successfully put SIEM into action. (VIDEO) VIEW ABSTRACT | GO TO

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Analysis: An Introduction to Evaluating Your Organization by Global Knowledge August 26, 2010 - (Free Research) Enterprise analysis by a Business Analyst (BA) is a method used to identify and define why an organizational change is needed. Read this whitepaper to learn the importance of this process to an organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Instantly Responsive Enterprise: Integrating Business Process Management and Complex Event Processing by Oracle Corporation August 14, 2008 - (Free Research) Read this white paper for an explanation of how business process management melds with complex event processing. The combination nets intelligent business processes that react to changing business conditions in real time, providing continuous visibility-in short, an instantly responsive enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM and Red Hat: Security-Rich Collaboration and Messaging Platform by Red Hat IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness. It is much more than a Microsoft Exchange/desktop alternative.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Profitability Analysis & Optimization: Gaining a competitive edge by IBM February 08, 2012 - (Free Research) Improved business processes, powered by optimized technology, can help many companies significantly improve their profitability. Read this paper released by BPM Partners to see how a business can take advantage of new trends and tools for profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Planning, Budgeting and Forecasting Software Evaluation and Selection Guide by IBM February 08, 2012 - (Free Research) Read this white paper and learn a systematic approach to select software for your planning, budgeting and forecasting needs. Read how to combine today's best practices with leading-edge technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Time to Build the “Last Mile” by IBM November 14, 2011 - (Free Research) As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Think Your Organization is Too Small for ERP? Think Again by SAP America, Inc. January 06, 2011 - (Free Research) ERP has become much more affordable in recent years, and while many believe ERP to be out of reach for SMBs, Aberdeen research shows a well-managed ERP implementation can be a continuing source of cost savings and operational improvements which help companies grow and thrive. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inventory Optimization: A Technique for Improving Operational Inventory Targets by SAP America, Inc. December 11, 2009 - (Free Research) This paper examines how the stochastic multistage, multi-inventory model supports inventory optimization. It also looks at how the SAP® Enterprise Inventory Optimization application by SmartOps uses the model to help supply planners execute more effectively in a highly collaborative enterprise environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com January 17, 2012 - (Free Research) Download the Open Group Service Integration Maturity Model (OSIMM). (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by Tealeaf November 29, 2011 - (Free Research) With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here. (EZINE) VIEW ABSTRACT | GO TO

How to embed innovation in the corporate culture by ComputerWeekly.com November 16, 2011 - (Free Research) This paper from Kurt Salmon identifies the common inhibitors to innovation and how to overcome them, and sets out some important principles that can help organizations establish innovation more firmly within their normal operations. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

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