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The global state of the PMO: The IT perspective by ComputerWeekly.com May 05, 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. (IT BRIEFING) VIEW ABSTRACT | GO TO

Top mistakes made when automating IT tasks by BMC Software, Inc. December 02, 2011 - (Free Research) Automating data center processes may seem like a cure for tight IT budgets, but if you implement it incorrectly you risk incurring extra costs. Access this expert e-guide to find out how to overcome the top five common automation errors made when automating IT tasks, plus more. (EGUIDE) VIEW ABSTRACT | GO TO

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 31, 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smarter Underwriting: New Strategies for Cost Control and Pricing Precision Using Data Management by FICO December 22, 2011 - (Free Research) While insurers have invested in automating high volume decisions, most are not leveraging advanced analytics and other data-driven strategies to improve pricing decisions and cross-channel opportunities.  In this white paper, FICO describes how to use business rules management systems as a core technology to improve revenue while controlling costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mission Cloud: Jumpstart IT as a Service by CSC January 12, 2012 - (Free Research) This webcast is designed to help companies design and execute a successful cloud deployment plan. Obtain cloud survey results from your peers and discover key questions to consider as you get started. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc. May 2004 - (Free Research) Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Best Practices to ensure secure mobile communication by thawte Inc. February 2012 - (Free Research) Learn more about the importance of mobile security and how you can ensure secure mobile communications in your enterprise. (EGUIDE) VIEW ABSTRACT | GO TO

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