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Managing Social Content to Maximize Value and Minimize Risk by IBM
August 17, 2011 - (Free Research) Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit.
Become a social business on the cloud IBM SmartCloud for Social Business collaboration services by IBM
April 16, 2012 - (Free Research) This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity.
IT Innovation without Breaking the Bank by Centennial-Software
July 2008 - (Free Research) IT is challenged to meet rising business expectations while managing increasing infrastructure complexity at the lowest cost possible, and generic IT processes are no longer effective.
Increasing the efficiency of case file coordination in social services by IBM
June 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.
Avoiding the Seven Deadly Sins of Social Collaboration by SuccessFactors
April 2012 - (Free Research) Watch this webcast to learn the seven don’ts of social collaboration in your organization. Discover how to choose and deploy a collaboration platform, as well as the benefits you’ll realize.
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
Social media is not just for fun – it can transform your business by ComputerWeekly.com
January 2011 - (Free Research) This six-page Buyer’s Guide to Social Media explains why CIOs and senior IT professionals have a prime oppor tunit y to rethink core business processes and examine how to use social computing to create advantages for their business.
The Art of Social Sales by Oracle Corporation
November 2009 - (Free Research) Read this paper for a discussion from some of the top corporate leadership and thought leaders on how social selling, a.k.a. Sales 2.0, works in specific industries. Listen to what they have to say about how high tech, non-profits, retail, sports, and telcos do it.
How the Cloud Can Transform Your Enterprise
by Salesforce.com
January 2012 - (Free Research) The business value of social and mobile apps can now be harnessed by organizations who are already using SAP applications for their core operations. View this brief video explanation to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.
Gartner: How to bridge the gap between business and social apps by ComputerWeekly.com
November 2010 - (Free Research) The promise of creating value by harnessing collective activities is attractingorganisations to technology that connects employees, engages customers and partners inconversation, or boosts their R&D through crowdsourcing initiatives.
SAP Portal Site Management Video/Self Running Demo by SAP America, Inc.
May 2012 - (Free Research) The SAP Portal Site Management app allows you to run multiple portals within an integrated Web content management (WCM) system. Watch this step-by-step demonstration to see just how easy it is to edit an existing Web page using the tool. Learn how SAP Portal Site Management can enhance your portal environment and improve your overall experience.
Dell's Advanced Infrastructure Manager (AIM) Demo by Dell, Inc. and Intel
March 2011 - (Free Research) In this demonstration you will get an inside look at Dell's Advanced Infrastructure Manager (AIM), and learn Dell AIM's value add in highly virtualized environments.
Building a Clear and Socially Connected Enterprise by SAP America, Inc.
December 2010 - (Free Research) Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
SAP Portal Content Management Video/Self Running Demo by SAP America, Inc.
May 2012 - (Free Research) The SAP Portal Content Management application allows you to integrate content into workflows and enterprise workspaces of the SAP NetWeaver Portal component. Watch this video demo to learn how the tool helps enhance employee communication and collaboration while streamlining the document management process.
The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM
October 2010 - (Free Research) This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.
Optimizing insurance claim management for successful outcomes by IBM
October 2011 - (Free Research) Insurance organizations are turning to advanced case management solutions to overcome challenges from manual processes and legacy systems no longer equipped to handle today's influx of info. This paper outlines how one advanced case management option can facilitate better collaboration and analytics, both of which can help detect fraud quicker.
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