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Your search for keyword: Customer Service Quality Performance Software returned 1420 results.
 
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Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Customer Service (General) | Availability, Performance and Problem Management | Data Quality | Customer Relationship Management (CRM) | Data Security | Business Intelligence Solutions | Storage Management | Service Oriented Architecture (SOA)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
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Increasing Availability and Improving Performance of Your WebSphere Infrastructure by CA Technologies.

November 2008 - (Free Research) Companies are successfully leveraging IBM's Smart SOA™ Approach based on IBM's experience of working with more than 6550 customers worldwide.
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Making the Cloud Work: Monitoring Requirements for IaaS, PaaS, and SaaS by Nimsoft, Inc.

January 2012 - (Free Research) Access this white paper to learn how you can monitor and manage public cloud investments including Infrastructure as a service (IaaS), Platform as a service (PaaS), and Software as a service (SaaS), to validate and optimize service quality.
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Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin

October 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Warning Signs that Your ERP System is Killing Your Business by Plex Systems

April 2009 - (Free Research) This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CA Interactive IT Executive Series: Application Lifecycle Management Part 2 by CA Technologies.

June 2011 - (Free Research) As organizations recover from the global recession and begin to look to more efficient and effective expansion of services provided to end-users, many organizations are struggling with how to thrive as IT environments become more and more complex. Learn how to deliver exceptional quality of experience during application delivery.
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Five Easy Steps to Optimizing Your IT Services by CA Technologies.

December 2011 - (Free Research) IT service management is filled with complexity due to outsourcing, cloud technologies and customer demands. Watch this webcast to uncover 5 strategies for optimizing your IT services and improving business process management.
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Accelerating Carrier Ethernet Revenue through Service Differentiation by InfoVista Corporation

December 2011 - (Free Research) Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation.
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Lowering Your IT Costs with Oracle Database 11g Release 2 by Oracle Corporation

April 2010 - (Free Research) Oracle Database 11g Release 2, the second release of the award winning Oracle Database 11g, provides the foundation for IT professionals to successfully deliver more information with higher quality of service, make more efficient use of their budgets, and reduce the risk of change in data centers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Quality Management and Testing Tools by IBM

June 2008 - (Free Research) As As companies implement SOA and extend their mainframes applications as web services, it is important that all applications be maintained and enhanced appropriately.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM

June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Driving the SLM process in ITIL: Why it should be your priority by CA Technologies.

December 2011 - (Free Research) The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Customer Perspectives on the Benefits of a Collaborative Process to Deliver Software Quality by IBM

September 2009 - (Free Research) This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Executive Forum: Assuring Application Service Quality from Start to Finish by CA Technologies.

June 2011 - (Free Research) Offline testing models are becoming obsolete and meaningful metrics can only come from real-world, production environments. Organizations once solely dependent on synthetic tests are challenged to respond to this change. In this video segment, learn how to plan and deploy applications and services on time and on budget.
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New CA Application Performance Management Flash Demo by IBM

June 2008 - (Free Research) Traditional, manual intensive approaches to application performance management are no longer adequate. In this demo watch the proactive solution set of CA Mainframe Application Performance Management
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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top benefits of automating your IT services by Hewlett-Packard Company

July 2011 - (Free Research) Access this exclusive resource to discover a software that can help you reduce the time, cost and risk associated with managing your IT operations by automating your IT processes.
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The State of Database Management by IBM

June 2008 - (Free Research) Data managers are concerned about managing the explosion of data, and are looking for ways to manage the process. In this survey from IDUG, learn about improving database performance and overall corporate performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Adding Mainframe Focus to End-to-End Application Performance Management by IBM

June 2008 - (Free Research) Enterprise organizations need to take a serious look at end-to-end application performance management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com

November 2011 - (Free Research) In this week's Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.
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Data Archiving: The First Step Toward Managing the Information Lifecycle by Dolphin

February 2010 - (Free Research) Read this white paper for a discussion of the business case for data archiving as the first step in an SAP ILM strategy; strategies for Data Archiving, Retention Management and the Retention Warehouse strategy for legacy decommissioning in SAP; and Dolphin’s best‐practices approach to an effective, long-term ILM strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Innovation Barrier, Part 2: Symptoms, Solutions, and the Impact on Equipment Manufacturers by Fanfare

November 2007 - (Free Research) This paper is the second in a two-part series exploring the innovation barrier – the point at which testing can no longer keep pace with development in the equipment manufacturing industry. It examines the innovation barrier’s symptoms – from slowdowns in development to mounting quality issues – and the potential impact on equipment manufacturers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the Application Testing of Your Siebel CRM Environment by Hewlett-Packard Company

October 2008 - (Free Research) This paper is based on a SearchSoftwareQuality.com presentation, “Optimizing the Application Testing of Your Siebel CRM Environment,” sponsored by HP and Infosys.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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