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Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
Solving the Data Challenge for Real-Time Awareness and Risk Assessment: Webcast by VMware, Inc.
February 10, 2012 - (Free Research) Real-time, global data updates have become a critical business requirement for financial-services firms. Quick reactions require near-instant access to data, risk analysis and deeper computational analysis for effective decision making. View this webcast to learn how to better manage ever-increasing data volumes and transaction rates.
IT Optimization Through Workload Automation by CA Technologies.
January 01, 2012 - (Free Research) <p>Choosing the right workload automation tool for your enterprise can be a daunting task. This white paper outlines the benefits of using cloud computing for workload automation and provides a checklist to help you select the right offering for your business.</p>
Large-Scale Deployments with Servicemix 4 by FuseSource
March 2009 - (Free Research) Read this case study to learn how one growing Euopean retailer was able to migrate to an architecture that could support real-time delivery of shop data to the data center for processing and real-time communication of pricing events to its shops using open source integration software.
In Desktop Management, One Size Does Not Fit All by Quest Software
April 2012 - (Free Research) Discover how you can ease desktop management challenges with granular-targeting criteria capabilities that eliminate the need for complex scripting and Group Policy in this essential resource.
Data De-duplication Experts by Quantum Corporation
June 2008 - (Free Research) Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, and encryption, all supported with common management tools.
The Case for Contract Management -- Why You Should Get Started Today by SAP America, Inc.
June 2011 - (Free Research) How well-versed are you in the three key areas of contract lifecycle management (CLM) that will give you the visibility to control your contracts and comply with regulations? Take this quick quiz to determine your contract competency and understand whether a CLM solution would benefit your organization.
An On-Demand Solution to Optimize Contract Management by SAP America, Inc.
April 2011 - (Free Research) Read this paper to learn three ways your company can get the most out of its contracts by ensuring that the agreements you enter into are low in risk and that contractual terms are being observed and met.
Sybase Customer Success: Barclays Capital by Sybase, an SAP company
June 2011 - (Free Research) Through increased information visibility and data accuracy, Barclays Capital was able to mitigate exposure to operational and reputational risk. Read the entire case study now, compliments of Sybase.
Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge
February 2010 - (Free Research) Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes.
The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.
Handle Your Data Retention and Governance Programs With Care
by Iron Mountain
March 2012 - (Free Research) This expert e-guide explores the existing conditions that should spur the creation of a data governance initiative as well as the teams that should be involved in building it. Read this now and also gain a clear understanding of why data retention is imperative to your business and why it deserves the utmost attention from the proper stakeholders.
Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.
March 2006 - (Free Research) This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration
functions in the user interface.
Combining virtual server backup methods for a complete strategy by CommVault Systems, Inc.
May 2012 - (Free Research) This expert e-guide outlines strategies for combining virtual server backup methods with traditional approaches for a more comprehensive VM backup system. Discover tips that will protect your virtual environment at no extra cost.
SAP Portal Site Management Video/Self Running Demo by SAP America, Inc.
May 2012 - (Free Research) SAP Portal Site Management allows you to add content to an existing Web page or translate Web content into another language. This step-by-step demonstration shows you how, outlining the simplicity from the initial steps to making the page live. Learn how easy it is to navigate Netweaver, improve your time to market, boost your advantage and more.
Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel
April 2011 - (Free Research) More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.
VMware vCenter Site Recovery Manager disaster recovery best practices by Dell and VMware
March 2011 - (Free Research) In this tutorial on Site Recovery Manager disaster recovery best practices, learn what you need in place to use VMware Site Recovery Manager, how to test and execute your recovery plans, and if Site Recovery Manager would be a good fit for your company's disaster recovery strategy.
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