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Your search for keyword: Articles About Call Accounting White returned 1154 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Rebroadcast IBM Watson and Medical Records Text Analytics by IBM
March 16, 2012 - (Free Research) No, IBM is not going on the game show circuit, but IBM will make Watson’s full human language understanding deep question and answer system (DeepQA) available to healthcare in the near future for many use cases benefiting providers and payers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
(EBOOK) VIEW ABSTRACT | GO TO

How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Tips for a Pain Free ERP Implementation by Plex Systems
July 20, 2010 - (Free Research) Your next software implementation doesn’t have to be a nightmare. It can be done faster and with less training and without the need for upgrades or continued training. Read this paper to learn about the Plex Online implementation and training process, a process perfected over hundreds of successes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT matters again by ComputerWeekly.com
December 01, 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The TCP/IP and OSI Models by Global Knowledge
March 04, 2011 - (Free Research) Check out this white paper to learn about two network protocol models, TCP/IP and OSI.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase Capital Markets Guide by Sybase, an SAP company
June 15, 2011 - (Free Research) This finantial e-guide covers the impact of real-time data and how to take advantage of new risk strategies. Articles and research focus on technological innovation, business strategy and geographical markets and is full of insights from Sybase experts and other leaders across the financial services industry.
(EGUIDE) VIEW ABSTRACT | GO TO

BI Trends and Strategies E-Zine Issue 1 by SearchBusinessAnalytics
January 27, 2012 - (Free Research) The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more.
(EZINE) VIEW ABSTRACT | GO TO

Accounts Payable: Consolidating AP Workflow Outside the SAP System by Esker Inc.
December 20, 2010 - (Free Research) Interested in automating the AP process? Before moving ahead, consider whether it’s best to automate AP workflow inside or outside the SAP system. Integrating a solution that runs AP workflow inside the SAP system might seem logical, but there are some important factors to take into account. Learn about the advantages of external AP workflow.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MANAGE and CONTROL IT services in the age of complexity. by Hewlett-Packard Company
December 22, 2011 - (Free Research) In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. To serve the business more effectively, IT needs a new approach to managing operations. This white paper introduces a new methodology called business service management (BSM). Discover how this management approach improves your overall service quality.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What Upper Management Should Know About Managing Software Testing Processes by Micro Focus
May 02, 2012 - (Free Research) <p>Read this expert article to discover exactly what your managers needs to know about software testing. Find tips on how to make processes run more smoothly and ways to make sense of large quantities of data to make the most informed decisions possible.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BPM Partners: The Strategic Need to Automate The Last Mile of Finance by IBM
February 08, 2012 - (Free Research) Read this white paper and learn about the business challenges and risks in existing manual ‘last mile’ processes dependent on different version spreadsheets, word processing files and unsecured emails, and the benefits and the value of automating ‘last mile’ processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Priorities for Improving the Financial Close: Don't Forget about Reporting by IBM
October 27, 2011 - (Free Research) In this white paper, learn how the right financial consolidation solution can help you replace silos of inconsistent data with the information and analytic capabilities you need for actionable insight.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tip Guide: Agile Problem Areas that Pain Developers and Testers by CollabNet
April 17, 2012 - (Free Research) <p>Read this expert article to learn about common challenges that developers and testers face when it comes to Agile methodology. Compare your Agile pain points to those of other development teams and discover the best way to overcome them.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation
December 10, 2010 - (Free Research) “Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

How Security Features in Windows® Server® 2008 Can Save You Money by Dell, Inc. and Microsoft
September 27, 2011 - (Free Research) Unfortunately, data theft and the financial consequences of such breaches can be severe. Many organizations lose customers and revenue because of the violation of trust incurred from a breach. Inside this white paper, learn about a security approach that can help reduce risk, while also controlling operating costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New eGuide: How to Fully Protect Your Storage Environment by Quantum Corporation
January 2008 - (Free Research) Storage systems are severely susceptible to attack and it is time for organizations to rethink their security tactics. Read this eGuide to learn about concepts regarding storage security and solutions like encryption that can help defend against attack.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Europe: March 2012 by SearchStorage.co.UK
March 2012 - (Free Research) Check out this special European edition of Storage magazine for expert analyses and forecasts about where storage is heading and how you can get ahead of the curve.
(EZINE) VIEW ABSTRACT | GO TO

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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