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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy by CA

April 01, 2009 - (Free Research) With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Last Software You'll Ever Buy? The CRM Platform as Development Platform by Pivotal CRM, a CDC Software solution

November 18, 2009 - (Free Research) Can't decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

eBook: PPM: From Efficiency To Alignment by SearchCIO.com

November 18, 2009 - (Free Research) Following project and portfolio management methodologies can help you keep a handle on costs and pursue the projects with the greatest value to the business. Here's how.
(EBOOK) VIEW ABSTRACT | GO TO

E-Guide: Increase Quality and ROI with SAP Certification and Training by SkillSoft Corporation

November 18, 2009 - (Free Research) Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT by SAP

September 28, 2009 - (Free Research) Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Primer for IT and Business Decision Makers: Understanding the Planning and Deployment Requirements of Today’s Software-as-a-Service Solutions by SAP

September 30, 2008 - (Free Research) Organizations are facing growing business challenges as a result of intensifying market trends. In response, THINKstrategies is finding a growing number of organizations of all sizes are investigating and adopting on-demand Software-as-a-Service (SaaS) alternatives to traditional, on-premise systems to meet their changing business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology by SDL Tridion

June 01, 2009 - (Free Research) This document provides you with the knowledge you need to make the connections between the SDL Tridion Web Content Management solution and its effects on your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Precise Enables Business-Aware Storage Tiering: Improve Application Performance and Control Storage Costs by Precise

August 11, 2009 - (Free Research) Slow application response times and other accessibility issues negatively impact overall productivity and delay business processes. Read this paper to learn how Precise can help solve this problem and in doing so, cut operating expenses by resolving application performance problems more quickly, reducing the impact to the critical business process.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Business-Driven Virtualization: Optimizing Insight and Efficiency in the Dynamic Datacenter by Hyper9, Inc.

November 13, 2009 - (Free Research) In this webcast, discover how to achieve greater virtualization maturity, from clearer visibility to higher service levels in your VMware environment. Learn how to identify where your company fits in the virtualization maturity model and find virtualization tools that enable optimal IT performance.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Creating a Business-ready Infrastructure with HP and VMware by HP, Intel, & VMware

August 05, 2009 - (Free Research) HP and VMware help you change the economics of IT by creating a business-ready infrastructure based on three pillars: standardize, optimize, and automate.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Sharepoint With Double-Take Availability by Double-Take Software

October 14, 2009 - (Free Research) Double-Take Availability provides the only complete protection solutions for your SharePoint implementations. It protects the data, customizations and Web Parts, SharePoint configuration and the server state. Download this paper to see how Double-Take Availability protects your Sharepoint implementations across the enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tapping into the Universal Video API: Hardware Acceleration through the Intel® Media SDK by Intel

August 20, 2009 - (Free Research) This article offers an in-depth overview of the just-released Intel Media SDK, an API that offers a single-source approach for targeting a broad range of Intel architectures.
(JOURNAL ARTICLE) GO TO

The Six Hidden Costs of Reverse Logistics by TAKE Supply Chain

November 16, 2009 - (Free Research) For many companies reverse logistics is the last frontier of waste in today's supply chain. To help identify where poorly managed returns may be affecting your bottom line, this paper takes a look at the six hidden costs of reverse logistics.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Returns Management Process: Software Maturity Model by TAKE Supply Chain

November 16, 2009 - (Free Research) This paper is designed to provide a blueprint for evaluating software solutions that have the potential to assist organizations in meeting their returns objectives. This model can also serve as a useful tool in objectively identifying compelling yet rudimentary products.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Costs from Supplier Part Nonconformance Through Collaboration by TAKE Supply Chain

November 16, 2009 - (Free Research) This webcast discusses a new method for dealing with part nonconformance. Additionally, this webcast will present a demonstration of software that will was created to deal with part nonconformance that can reduce costs and save time for any organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Seven Proven Strategies to Succeed in Reverse Logistics by TAKE Supply Chain

November 16, 2009 - (Free Research) In this webcast you'll learn about the seven best practice strategies that your company needs to transform your reverse logistics into a value-added process. You will also gain a fresh perspective on developing the practices and methods needed to recapture value from returned items, protecting your brand’s integrity, and more!
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Increasing Operational Efficiency and Agility with BPM by Esker Inc.

August 19, 2009 - (Free Research) In this expert podcast, find out why many companies are turning to business process management (BPM) to automate processes, optimize workflows and improve operational efficiency and agility.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft

October 01, 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services by Microsoft

March 06, 2009 - (Free Research) James C. Nolan Law Office wanted to reduce monthly server maintenance fees, eliminate concerns about server reliability, and simplify the process of connecting seasonal workers to company systems. The firm got rid of its servers and subscribed to the Microsoft® Business Productivity Online Standard Suite.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Orthopedic Center to Grow 30 Percent and Boost Productivity with Online Services by Microsoft

February 01, 2009 - (Free Research) annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Implementing Best Practices: The Dell Management Console and ITIL by Dell, Inc. and Intel

March 01, 2009 - (Free Research) This white paper discusses how reduced budgets and growing demands on IT departments have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments. Find out more about on this topic and how the new Dell Management Console can assist you.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Modeling with UML by IBM

November 13, 2009 - (Free Research) In this screencast, get the background on UML and BPM and see a demonstration of how activity diagrams can be used to model business processes.
(VIDEO) VIEW ABSTRACT | GO TO

A Close Look at BPEL by IBM

November 13, 2009 - (Free Research) BPEL is an XML-based language that defines the execution of a business process. It is used to implement a particular flow through computer services. Now an OASIS standard, BPEL grew out of separate initiatives at IBM, Microsoft, and BEA to create an orchestration language for business processes.
(VIDEO) VIEW ABSTRACT | GO TO

BPMN Basics, Organizing Your Business Processes by IBM

November 13, 2009 - (Free Research) Business Process Modeling Notation (BPMN) is a newer language but has been the focus of much attention from business and IT. As business processes grow more complex, BPMN provides a structured way to organize them. But it is important to know the basics before selecting a BPMN solution.
(VIDEO) VIEW ABSTRACT | GO TO

End-to-End Service Management in the Virtualized Environment: Delivering on the Promises of Virtualization by Hewlett-Packard Company

October 30, 2008 - (Free Research) This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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