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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
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10 Key Actions to Reduce IT Infrastructure and Operations Cost Structure by Nimsoft, Inc.
November 04, 2009 - (Free Research) Infrastructure and operations (I&O) comprise 60% or more of total IT spending worldwide. I&O leaders are under intensifying pressure to reduce costs. This Gartner research note outlines the key actions that should be taken to change the I&O cost structure in the short term (through 2010) and in the longer term (during the next three years).
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Numara Software Webinar - Track It! by Numara Software
June 08, 2009 - (Free Research) Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Help Desk vs. Service Desk: Which One is Right for You by Numara Software
March 05, 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuration Management: Creating a functional CMDB is achievable in your lifetime by Numara Software
February 19, 2009 - (Free Research) In this webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara FootPrints Configuration Management takes the pain and time out of creating and maintaining a functional CMDB.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Change Management: Reduce the Chaos by Taking Control by Numara Software
February 19, 2009 - (Free Research) This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ITIL for the Real World by Numara Software
January 06, 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Friendly Face of IT: User-friendly IT Management by Numara Software
January 06, 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Practical and Flexible IT Service Management for the Real World by Numara Software
January 06, 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Healthcare solutions: Keeping your Data and Network Regulatory Compliant by Dorado Software
November 04, 2009 - (Free Research) Learn how to expand your IT network and stay compliant. In this webcast see how you can improve network diagnostics, automate remediation, improve physician productivity and ER treatment times, streamline the HIPAA auditing process, boost clinician satisfaction, and much more -- all through one console.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Comprehensive Data Protection and Disaster Recovery for VMware Virtual Infrastructure by Dell, Inc.
May 13, 2009 - (Free Research) Read this solution brief to learn how the Dell EqualLogic PS Series' bundled Auto-Snapshot Manager and Auto-Replication features are used to effectively integrate with VMware for scalable online data protection of the complete virtual infrastructure. This paper also discusses protection and simplification for the virtual environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Trial: Rational System Architect by IBM
November 04, 2009 - (Free Research) Try IBM® Rational® System Architect® V11.3, which enables business managers and IT professionals to plan, model, and execute changes to improve their business strategy and process as well as the IT systems and infrastructure that support them, enabling successful enterprise planning and transformation.
(DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Making Enterprise Architecture (EA) Strategic with Business & Information Architecture by Infosys Technologies Limited
September 01, 2008 - (Free Research) EA, a key IT governance tool, plays an active role in strategic business planning. Effective EA requires managing standards and promoting best practices in architecture.
(PRESENTATION) VIEW ABSTRACT | GO TO

Advance Your Data Management: Reduce Cost and Risk through the effective and efficient Management of Master Data by Atos Origin
November 04, 2009 - (Free Research) Effective and efficient management of master data within the manufacturing sector is a key factor in reducing TCO, providing accurate global spend analysis and improved reporting and decision making. Implementing SAP's Master Data Management solution into an organization enables the backbone of a complete data governance model to be established.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for Modernizing IT, Reducing Costs, and Improving Operational Efficiency by BMC Software, Inc
November 03, 2009 - (Free Research) To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

I Can Do It eKIT by IBM
October 01, 2009 - (Free Research) Register Now to take advantage of this complimentary collection of resources to discover how IBM Rational Software may cut your maintenance cost and give you the flexibility to transform your business with assets you already have without spending a fortune.
(PRODUCT OVERVIEW) GO TO

Virtualized OLTP workload performance comparison of end-to-end solutions: Dell vs. HP by Dell, Inc. and Intel
March 01, 2009 - (Free Research) One of the key findings discovered in this series of tests is that the Dell PowerEdge R710 server and Dell EqualLogic storage supported 22.2% more virtual machines than did the HP ProLiant DL385 G5 server and HP StorageWorks EVA 4400. Read this test report to learn more.
(TEST RESULTS) VIEW ABSTRACT | GO TO

vSphere Virtual Infrastructure Business Ready Solutions for the R610 and R710 PowerEdge Servers by Dell, Inc. and Intel
July 01, 2009 - (Free Research) This white paper presents a sample Dell solution -- using the Dell R610 and R710 PowerEdge Servers (powered by Intel® Xeon® processor 5500 Series) -- designed to tolerate faults at multiple infrastructure layers to provide maximum level of availability for the virtual infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company
August 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Automation - A Forrester 2008 Report by Hewlett-Packard Company
April 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IDC White Paper: Making the Business Case for IT Consolidation by Hewlett-Packard Company
April 2008 - (Free Research) IDC believes that IT organizations are constantly being asked to do more with less. This analyst report will look at some of the key triggers CIOs look for when deciding to consolidate as well as getting started with consolidation and its impact on the business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company
October 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report on ITIL: How to manage the IT Service Lifecycle by Hewlett-Packard Company
October 2008 - (Free Research) Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report: IT Service Management Adoption Trends and Strategies by Hewlett-Packard Company
September 2008 - (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Initial Investment Payback Analysis: Dell PowerEdge R710 solution with VMware ESX vs. Dell PowerEdge 2850 solution by Dell, Inc. and Intel
May 2009 - (Free Research) In this report, we estimate both the number of older solutions each Dell PowerEdge R710 solution can replace and the payback period for replacing those older solutions. One key finding discovered is that each Dell PowerEdge R710 solution with VMware ESX can replace seven Dell PowerEdge 2850 solutions, and could yield a payback in under 18 months.
(TEST RESULTS) VIEW ABSTRACT | GO TO

Consolidating Multiple Oracle OLTP Workloads on the Dell PowerEdge R710 Server by Dell, Inc. and Intel
July 2009 - (Free Research) The goal of this study is to determine if a multi‐node Oracle RAC cluster can be replaced with a cluster consisting of fewer Dell PowerEdge 11G nodes (powered by Intel® Xeon® processor 5500 Series), and still process the OLTP workload faster with less power consumption and lower Oracle RAC licensing fees. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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