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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
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Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel
April 26, 2011 - (Free Research) More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Classification of Data Center Management Software Tools by APC by Schneider Electric
February 10, 2012 - (Free Research) This resource divides the data center management tools into four distinct subsets and provides definitions and examples of each. Learn how you can determine which physical infrastructure management tools are needed to operate a data center.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualizing Tier 1 Applications: A Critical Step on the Journey Toward the Private Cloud by VMware, Inc.
January 01, 2010 - (Free Research) This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private cloud: Companies must virtualize their business critical applications in order to reap the benefits of cloud computing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Drivers for Adopting Multihypervisor Environments by Dell, Inc. and Microsoft
June 16, 2011 - (Free Research) This exclusive resource provides crucial strategies for efficient infrastructure operations with multi-hypervisors. Read on to understand the potential of hypervisors to radically impact the IT industry, learn about the business and IT drivers for multi-hypervisor environments and the challenges associated with these technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Making the Cloud Work: Monitoring Requirements for IaaS, PaaS, and SaaS by Nimsoft, Inc.
January 05, 2012 - (Free Research) Access this white paper to learn how you can monitor and manage public cloud investments including Infrastructure as a service (IaaS), Platform as a service (PaaS), and Software as a service (SaaS), to validate and optimize service quality.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pragmatic ITIL: Bridging the Gulf between Theory and Practice by Nimsoft, Inc.
January 04, 2012 - (Free Research) While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SaaS-based Service Management: Tailor to the Business with Ease by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

So You Think WS08 R2 Remote Desktop Services (RDS) Will Meet All of Your Organization’s Needs? by Ericom Software
January 27, 2011 - (Free Research) This paper examines how Microsoft Windows Server 2008 R2 remote desktop services (RDS) is a good, entry-level platform for simple deployments, low-complexity environments, and server based computing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Service Desk Value by FrontRange Solutions Inc.
December 23, 2011 - (Free Research) In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk to Service Management  - IT Service Management Strategies for Success by FrontRange Solutions Inc.
December 21, 2011 - (Free Research) Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trends in HR Shared Service Delivery: Service Quality is Gaining Importance on the Agendas of Shared Service Decision-Makers by SAP America, Inc.
July 19, 2011 - (Free Research) This white paper demonstrates how, with the right organizational concepts and technology in place, shared services can deliver on promises for both lower costs and better service quality.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Support your business goals with a highly automated hosting environment by HP
October 10, 2011 - (Free Research) This resource presents a data center infrastructure transformation and modernization solution using a patent-pending, detailed approach to help you draw up an effective plan to create a standardized, highly automated hosting environment, able to support your organization’s business goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key tips when planning any IT transformation by HP
October 10, 2011 - (Free Research) Access this essential resource to discover crucial tips when planning for any IT transformation, whether it be big or small.
(VIDEO) VIEW ABSTRACT | GO TO

Case Study - Large Global Bank by Riverbed Technology, Inc.
January 12, 2012 - (Free Research) A large global bank, one of the top 10 companies in the world, was facing several serious IT challenges as it continued to expand its operations globally. Download the case study to learn how Riverbed Steelhead® appliances helped the bank eliminate all branch-based backup, dramatically improve application speeds around the world, and more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CA APM and CA APM Cloud Monitor by CA Technologies.
January 23, 2012 - (Free Research) In this videocast, learn how to achieve advanced application and infrastructure monitoring to ensure optimal business service performance – all with the fast, low-cost deployment of a Software as a Service (SaaS) solution.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Optimize your Private Cloud with a Hybrid Service Delivery Model by Hewlett-Packard Company
December 07, 2011 - (Free Research) When moving to the cloud, utilizing the latest solution can help ease the transition, enabling an agile set of service delivery capabilities across all IT domains. Read this white paper to learn more about how this technology utilizes a hybrid service delivery model to optimize the business value of your cloud.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensuring Service Assurance in the New Normal by CA Technologies.
September 01, 2011 - (Free Research) Access this white paper to learn about service assurance, the modern IT management solution designed to meet the requirements of a cloud-connected enterprise, whether it is leveraging infrastructure as a service (IaaS), platform as a service (PaaS), software as a service (SaaS), or a combination of the three.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize efficiency and increase business value with automation by Hewlett-Packard Company
October 26, 2011 - (Free Research) This case study from a national restaurant chain provides detail on their approach and business benefits of using HP Operations Orchestration to improve service levels to internal customers, drive efficiencies and reduce costs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Top benefits of consolidating IT events by Hewlett-Packard Company
October 25, 2011 - (Free Research) Watch this 30 minute demo to see how HP Operations Manager reduces complexity and helps you use a common approach for both physical and virtual infrastructure, identify root-cause IT problems and eliminate duplication of effort. Understand the impact of IT issues on your business services and applications.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Top benefits of automating your IT services by Hewlett-Packard Company
July 05, 2011 - (Free Research) Access this exclusive resource to discover a software that can help you reduce the time, cost and risk associated with managing your IT operations by automating your IT processes.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

How to successfully consolidate your Windows environment by Hewlett-Packard Company
July 16, 2010 - (Free Research) HP's Operations Manager 9.00 for Windows allows your organization to spend more time on strategic initiatives by using consolidated infrastructure monitoring tools. Download this evaluation copy and get a hands-on example of how this software works.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Simplify SAP Management with a Cloud-based Utility Service by CSC
July 28, 2011 - (Free Research) CSC SAP IU (Infrastructure Utility) is a cloud-based managed utility service supporting both production and development and testing environments. It delivers a virtualized infrastructure for SAP combined with the proven CSC management expertise in SAP, managed services and cybersecurity in a pay-as-you-go service.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Innovation  - IT Service Management Strategies for Success by FrontRange Solutions Inc.
December 21, 2011 - (Free Research) Learn about unifying PC lifecycle management and IT service management, and how your service catalog, configuration management database (CMDB), and service level management (SLM) comprise the 3-legged stool that establishes IT as a strategic business partner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 110 | Next Page

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