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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  Availability, Performance and Problem Management
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks by Vision Solutions
January 2007 - (Free Research) The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

System i (IBM iSeries) Management Best Practices -- an Executive Overview by Vision Solutions
January 2007 - (Free Research) System i provides a wealth of data to help analyze performance and storage usage, but System i administration tools make this information cumbersome to access. This white paper offers best practices for selecting third-party system management tools to take full advantage of this information.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next-Generation Disaster Recovery and Availability Technologies for IBM Power Systems by Vision Solutions
September 2009 - (Free Research) This white paper reviews the technology spectrum available for IBM i and AIX environments, including the latest, next-generation solutions, with a goal of preparing IT professionals to evaluate and adopt those most effective and appropriate for their organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email As Evidence: 12 Steps To Ensuring Good Evidential Quality Of Email by Mimecast
August 2009 - (Free Research) Infrastructures of potentially dozens of servers have built up around corporate email servers to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email As Part Of A Business Continuity Strategy: Why Always-On-Business Requires Always-On-Email by Mimecast
August 2009 - (Free Research) The modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event. Maintaining access to email while upholding risk mitigation and compliance is a challenging endeavor.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

THINKStrategies - On-Demand Business Intelligence Solutions: A New Way to Achieve Your Corporate Objectives in Today's Challenging Economy by SAP BusinessObjects
May 2009 - (Free Research) The macro-market trends of Globalization and eCommerce are making it more important than ever for corporate executives and end users to access critical information to make effective business decisions. This paper will examine how a new generation of SaaS-based BI solutions is responding to the escalating challenges facing companies of all sizes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.
November 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Help Desk vs. Service Desk: Which One is Right for You by Numara Software
March 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fact or Fiction: Enforcing Change Management and Configuration Management with Tools and Technologies by SearchSecurity.com
October 2009 - (Free Research) This podcast educates information security and IT pros on the right tools and technologies to create a solid process that provides the data, insight and metrics you need to meet your compliance and business objectives.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

E-book: Automate configuration changes and save your data center millions by BMC Software, Inc
November 2009 - (Free Research) Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
(EBOOK) VIEW ABSTRACT | GO TO

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc
November 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Strategies for Modernizing IT, Reducing Costs, and Improving Operational Efficiency by BMC Software, Inc
November 2009 - (Free Research) To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company
August 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Automation - A Forrester 2008 Report by Hewlett-Packard Company
April 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

5 Key Virtualization Management Challenges - and How to Overcome Them by Hewlett-Packard Company
March 2009 - (Free Research) Virtualization introduces fundamental changes to IT, and adds significant management challenges. Read this informative white paper written by Enterprise Management Associates to learn what these challenges are as well as some of the solutions and strategies used to deal with them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Reduce Network Operations Centers (NOC) Costs with Automation -- HP eBook by Hewlett-Packard Company
February 2009 - (Free Research) Check out this eBook to learn how to unify fault, performance and configuration management to increase uptime, reduce costs, and reduce human error.
(EBOOK) VIEW ABSTRACT | GO TO

ROI on Network Efficiency: Customer Case Study by Hewlett-Packard Company
February 2009 - (Free Research) When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Initial Investment Payback Analysis: Dell PowerEdge R710 solution vs. HP ProLiant DL385 solution by Dell, Inc. and Intel
March 2009 - (Free Research) In this report, we estimate both the number of older solutions each Dell PowerEdge R710 solution can replace and the payback period for replacing those older solutions. One key finding discovered is that each Dell PowerEdge R710 solution can replace up to nine HP ProLiant DL385 solutions, and could yield a payback in under 9 months.
(TEST RESULTS) VIEW ABSTRACT | GO TO

Switching from Solaris/SPARC to Solaris/ProLiant – 9 Things You Should Know by Arrow ECS HP Group
September 2009 - (Free Research) Businesses trying to migrate from SPARC to a more reliable platform often run into a host of obstacles. This podcast discusses the pitfalls of this transition and offers effective migration strategies.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Addressing the Destructive Business Impact of Data Performance Problems by Syncsort
October 2009 - (Free Research) This paper details non-disruptive strategies for eliminating performance problems in existing data integration environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM
December 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WatchGuard XTM 8 Series Multifunction Security Devices by WatchGuard Technologies, Inc.
October 2009 - (Free Research) WatchGuard wants to show you why they are the leading provider of network and content security solutions. Eligible organizations can try out the superior capabilities and advanced functions of a WatchGuard XTM or XCS solution in their own network with no obligation to buy.
(PRODUCT DEMO) VIEW ABSTRACT | GO TO

Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software
October 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Distributed IT Infrastructures: Alternative Approaches by VM6 Software
October 2009 - (Free Research) This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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