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Service Desk to Service Management - IT Service Management Strategies for Success by FrontRange Solutions Inc.
December 21, 2011 - (Free Research) Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3).
A Guide to Branching and Merging Patterns by AccuRev
January 05, 2012 - (Free Research) In this paper, gain a better understanding of how branching and merging patterns work and how applying them to your projects can have a profound effect on how your development team handles change management and delivers software.
Best Practices of Agile Tool Users by AccuRev
November 11, 2011 - (Free Research) Since you invested so much to get Agile training and acquire and install Agile tools, why not get the most out of your investment? By following the best practices outlined in this white paper you will increase your chances of success with Agile and increase the quality of the software you create with your Agile process.
Top 5 Software Development Process Challenges by AccuRev
November 11, 2011 - (Free Research) This paper focuses on a series of best practices and techniques for development teams looking to improve their software development process.
How to Streamline Dev/Test with Integrated ALM by Hewlett-Packard Company
December 14, 2011 - (Free Research) Join this webcast to learn how application lifecycle management (ALM) solutions that connect ALM with build management and source code change management systems can increase quality and accelerate time to market by introducing advanced intelligence and insight capabilities to development and testing.
Seven best practices for building applications that meet business requirements by Hewlett-Packard Company
September 30, 2011 - (Free Research) How can IT organizations deliver applications that are more aligned with business needs, budgets, and schedules? This paper will explore best practices—both at the enterprise and project level—to capture and manage well-defined application requirements.
Windows 7 Troubleshooting Tips by Global Knowledge
November 19, 2010 - (Free Research) This white paper informs you on all you need to know about the new troubleshooting tools that are bundled with Windows 7 and provide you, an IT Professional, with the knowledge to quickly figure out what’s happening “under the hood” on a Windows 7 computer.
ESX versus ESXi by Global Knowledge
November 19, 2010 - (Free Research) This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts.
Increasing Operational Efficiency: enabling end-to-end change by CA Technologies.
September 2010 - (Free Research) Development and change within the IT infrastructure can be a very demanding and frustrating task. Access this exclusive resource now to learn the value of an automated and centralized end-to-end change management application.
Virtualization for Mission-Critical SAP Environments by Hewlett-Packard Company
June 2011 - (Free Research) This expert e-book explains the recent trend towards running mission-critical SAP applications on virtualized servers. Read now for an overview of the current SAP virtualization landscape, as wel as detailed answers for critical SAP virtualization questions.
Software testing: why it needs a new professionalism by ComputerWeekly.com
January 2011 - (Free Research) We believe that Testing is at a key juncture in its development as a Profession. The demonstrable consequences of this approach are now very clear - hidden, often major, costs in the development lifecycle of code arising both from the costs of fixing defects, and from the costs of managing change late in the lifecycle.
How mature are companies' software quality management processes in 2010? by ComputerWeekly.com
January 2011 - (Free Research) There is very little data that exists on the maturity of testing practices throughout the software quality life cycle in the Industry and lots of people refer to the maturity with a level of certainty not backed up by any real data. In 2009 Experimentus established a survey for this very purpose.
CW+: How mature are companies' software quality management processes? by ComputerWeekly.com
December 2010 - (Free Research) Today, maintaining a competitive edge while managing costs is the challenge that most organisations face. High up on the IT Directors‟ to do list is innovation in the way costs are managed and contained, while at the same time providing a dynamic and responsive IT service to the business.
CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com
December 2010 - (Free Research) Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support. Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment.
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